• Migrated the transition of the Training Request System from a manual spreadsheet into a structured, searchable internal product (SPIRIT platform) — unlocking visibility, prioritization, and decision-making at scale
• Led the pilot of a Train-the-Trainer service to reduce delivery variation across manufacturing lines — accelerating facilitator readiness and increasing consistency reported by floor supervisors
• Converted complex SOP content into modular, lean microlearning experiences — making critical steps cognitively lighter, more retainable, and easier to execute with zero ambiguity
• Utilized Microsoft Copilot to rapidly synthesize qualitative feedback & accelerate content iteration — reducing initial content build time from days → hours
• Designed learning not as “events” but as repeatable operational behaviors — aligning training with throughput, compliance expectations, and measurable business outcomes
