# Sruthi Kondapalli

> Data and AI Engineering Intern @ StarTree | Gen AI & Agentic AI | ML | Data Science | Data Analytics

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sruthikondapalli

I build AI, machine learning, and data systems that turn complex data into intelligent applications and useful insights. My work focuses on developing scalable solutions using Python, LLMs, and cloud technologies.I’ve built LLM-powered applications, RAG systems, and AI voice agents, along with real-time ML services and data pipelines that support analytics and automation. My work has automated 2,000+ weekly customer interactions, processed 1,500+ daily leads with sub-second latency, and built customer health and sales opportunity reports that improved sales funnel visibility and increased customer retention by 30%.

I’m especially interested in working on Generative AI, LLM systems, data platforms, and building production-ready AI applications that solve real-world problems.

## Work Experience
### Data Analytics and AI Engineering @ StarTree
Jan 2026 – Present | Mountain View, CA
Working with the cloud AI team to build a generative AI security assistant using AWS Bedrock (Claude), LangChain, and ChromaDB, implementing a RAG pipeline for enterprise security knowledge retrieval. Implementing semantic retrieval and prompt orchestration with vector search and real-time streaming to support scalable LLM inference and grounded responses. 

Developing a cloud-based Customer Health analytics platform integrating Salesforce, Zendesk, Rocketlane, and Slack, analyzing customer and sales data to generate health scores and opportunity reports that improve sales funnel visibility and increase customer retention by 30%.

### AI Engineering @ Sports Media Inc.
Jan 2025 – Jan 2025 | Colorado, United States
Designed and engineered an AI-powered voice assistant as a full-stack developer, integrating Twilio Voice API, OpenAI GPT‑4, Claude, Gemini, and CRM workflows to automate 2,000+ weekly calls with a 98% follow-up success rate. Developed end-to-end conversational workflows with ReactJS, PostgreSQL, MongoDB, and Redis, leveraging in-memory caching to reduce database load and deliver sub-500ms latency while processing 1,500+ leads daily. 

Implemented context tracking, model switching, response normalization, and analytics pipelines, enabling faster, accurate, and natural AI interactions. Built React/TypeScript dashboards to monitor AI performance, providing actionable insights, improving customer experience, and ensuring scalable, reliable, and efficient operations.

### Associate Professional Software Engineer @ DXC Technology
Jan 2021 – Jan 2023 | Indore
Supported cloud-based SaaS platforms by managing and closing 100+ Jira tickets weekly, helping maintain system uptime and operational reliability. Designed and optimized backend workflows using Graph Talk, integrating AWS services with Grafana monitoring to improve performance and reduce manual intervention by 40%. 

Maintained structured documentation and daily process tracking, enabling smoother knowledge transfer, faster onboarding (30% reduction in ramp-up time), and strong operational continuity.


## Education
### Master's degree in Computer Science
Illinois Institute of Technology

### Bachelor of Technology - BTech in Electrical and Electronics Engineering
Sri Vasavi Engineering College


## Contact & Social
- LinkedIn: https://linkedin.com/in/sruthi-kondapalli-488169190

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Source: https://flows.cv/sruthikondapalli
JSON Resume: https://flows.cv/sruthikondapalli/resume.json
Last updated: 2026-04-16