I work directly with the CEO and Product Engineering team to advise and guide the development of Firstly’s SaaS platform, ensuring that the product meets enterprise standards.
Technical Lead and Product Owner for microservices within Salesforce’s Autonomous Control Plane - designed, developed, deployed, and maintained multiple highly available, scalable, containerized, microservices responsible for scheduling safe actions, verifying action correctness, and stopping harmful actions before customer impact; scaling to handle data from all devices within Salesforce’s infrastructure
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Worked cross-functionally to ensure teams across the organization integrate with the Control Plane Platform, resulting in 10M+ fully autonomous safe patching of Servers and Network devices a year and allow for Salesforce to finally hit 99% patching SLAs (previously done manually by humans which was slow and error prone), saving 100k+ human-hours and possible outages
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Proposed, championed, and implemented service re-designs for inherited microservices to increase availability and scalability; decreased unavailability by 90% and reduced response times by 80%
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Designed and deployed self-service platform on top of host-level monitoring agent to allow all Service Owners to easily integrate their services’ health data into Control Plane, allowing for a complete health view of all servers within Salesforce’s infrastructure
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Mentored and guided junior engineers and interns on the team to develop best coding and design practices
