Lead the Care Experience for our core therapy service, overseeing our Client and Provider tools as well as our Self-Care library.

Apple Store Rating: 4.9 stars (1000+ ratings)

Managing 6 designers/researchers across two teams. Passionate about creating safe and joyful environments for ICs through cultural stewardship. Empowering cross-functional teams to create user-centered experiences that deliver on service and increase value.

Notable achievements:

• Identified and shepherded critical strategies for the provider experience that are now readying for release

• Worked closely with directors of product and engineering to create and evangelize product development process that has increased team velocity by 150%

• Recruiting and hiring multiple designers in high-growth environment, including senior/staff level and contractor

• Served as interim co-head of design, reporting directly to CTO and managed through a staff reduction

• Developing design ops processes such as design critiques and executive reviews

• Built Alto UX's external presence through Medium articles and Twitter

In partnership with Product and Engineering, lead design for business critical initiatives that spanned multiple teams and ICs. Directly managed 2 reports, including both junior and senior levels. Spearheaded design team practices including critique rituals, interaction pattern documentation and ship/release approvals.

Notable achievements:

• Designed feature concepts in collaboration with engineering and product that have helped set feature roadmap and vision

• Lead accelerated design and engineering spike to prototype refreshed UI framework

• Developed processes for improved transparency across teams and disciplines, such as Wikis, design templates.

• Managing 2 designers, mentoring many more

Customer reactions:

"It's so user-friendly, it takes no time for [us] to get in there and start using it."

"Easy to use, good-looking interface."

"Hire’s intuitive and simple UI makes it easy for recruiters, hiring managers or even interviewers to take an active part in the recruiting process.”

Collaborated with engineering partner to create a popular productivity app, Redline, that logged over 2.5k users over its lifetime. Developed exclusive partnerships with leading product management tools. We sold Redline to Usersnap in 2015.

Product requirements and all experience designs, including:

• user requirements and user flows

• annotated wireframes

• user testing and customer success

• pixel-perfect assets and GUI

Designing all brand and marketing materials, including:

• animated demos and teasers

• writing and mockups for all ads and blog posts

Customer reactions: "I enjoyed how easy it has made submitting bug reports to the development team." "We are really enjoying Redline! We kicked off a large testing cycle last week and have had close to a thousand Redlines come in. It has been a great tool!"

Product design lead for high-impact app, web, mobile, editorial and brand solutions in New York, Los Angeles, and San Francisco.

Notable achievements:

Doctor On Demand mobile app - Redesigned brand and UX with executive team in accelerated timeline, resulting in 100+% increase in daily video visits. Launch included 2 new services for psychologists and lactation consultants.

Flinto Profiles - Managed, wrote and designed in-depth articles of some of the most exciting new voices in the industry. Reaction quotes - "Beautifully-designed and a great read." "This article is really inspiring." "Great way to present a case study."

Other clients include: Zepp (innovative sports accessory and app). GreatSchools (leading school ratings aggregator). The Bold Italic, GOOD Magazine and The New York Times (editorial).

Experience design skills include strategy, customer research and testing, wireflows, wireframes, mockups and prototyping.