# Stephanie Velasquez

> UX Designer

Location: San Jose, California, United States
Profile: https://flows.cv/stephanievelasquez

I’m a creative thinker on a mission to bring people together towards a common goal. My design work is influenced by diverse experiences in the workplace. I bring work experience in design, marketing, IT, finance and operations to the table. I believe good design can be aesthetically pleasing, functional, exceed business goals, and meet user needs. 

PRODUCT DESIGN SKILLS:
 User Research / User Flows / User Interviews / User Journeys / Archetypes / Storyboarding / Heuristic Analysis / Concept Sketching / Information Architecture / Content Strategy / Usability Testing / Wireframing / Prototyping 



VISUAL DESIGN SKILLS:
 Branding / Typography / Digital Illustration / Photography / Art Direction 



TOOLS:
 Sketch / Figma / Craft / InVision / Photoshop / Illustrator / SquareSpace / Wordpress

CROSS-COLLABORATION SKILLS:
 Project Management

## Work Experience
### UX Designer @ County of Santa Clara
Jan 2022 – Present

### Accounts Payable Specialist @ charge point
Jan 2019 – Jan 2022 | Campbell, California, United States

### UX Design Apprentice @ General Assembly
Jan 2019 – Jan 2019 | San Francisco
A 10-Week, full-time graduate-level accelerator focused on user research, testing methodologies, and design best practices. Emphasis on Lean UX, rapid prototyping, and design studio.

### Purchasing and Accounts Payable Analyst @ CalicoLabs
Jan 2016 – Jan 2019 | South San Francisco, CA
- Created and managed POs using a custom Coupa and Netsuite integration
- Managed vendor relationships to get bids for lab equipment and supplies
- Developed end-user surveys to identify any pain points with the purchasing system
- Implemented automation features for vendor supplier network, purchase orders and invoicing in Coupa 
- Created documentation for procure-to-pay  procedures and policies
- Processed a high volume of vendor invoices per month within net 30 payment terms
- Reconciled vendor account statements, credit memos, collections & past due balances
- Audited banking details and verified vendor refund checks, wire transfers and ACH transfers
- Assisted accounting with preparing journal entries, and month end accruals

### Electronic Payment Systems Analyst, Google Wallet @ Google
Jan 2014 – Jan 2016 | Mountain View, California
- Documented existing payment operations procedures and implemented new process improvements
- Reconciled records of bank transactions
- Received payments and posted amounts paid to user accounts for Google Wallet and Google Play
- Analyzed month end accounts receivable reports
- Processed batch payments for escheatment to the State of California
- Ad Hoc analysis for accounts receivable
- Processed $10 million weekly in wire transfers

### Technical Specialist, Google Apps @ Google
Jan 2012 – Jan 2013 | Mountain View, CA
- Provided technical support for enterprise clients using G Suite
- Worked with the billing and engineering teams to maintain a support queue by troubleshooting customer issues within SLA
- Coordinated across marketing, sales, engineering and legal teams to resolve product issues
- Prepared bug reports and feature requests for engineering team review 
- Updated both internal and customer-facing help center articles to reflect changes in procedures and policy
- Developed and delivered training plans for stable operations and offshore teams
- Acted as key resource for knowledge transfer to Google Apps Support vendor teams by answering advanced technical product questions via escalation mailing lists and consults

### Graphic Designer and Marketing Associate @ Skypex
Jan 2009 – Jan 2012 | San Jose, CA
- Designed visual assets for web and marketing materials 
- Developed company PPC campaigns using Google AdWords, Google Webmaster tools and Google Analytics
- Developed B2B social media marketing strategy, content, and visual design for the following platforms: YouTube, Facebook, and Twitter
- Tested search ad copy and landing pages to maximize campaign performance
- Collected and analyzed sales data, using web traffic metrics, sales transactions, click through rates, and cost ­per click
- Optimized organic web exposure by analyzing search engine patterns


## Education
### UX Design Immersive
General Assembly

### Bachelor's Degree in Design Studies
San José State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/stephanievelasquez
- Portfolio: https://www.stephanievelasquez.com

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Source: https://flows.cv/stephanievelasquez
JSON Resume: https://flows.cv/stephanievelasquez/resume.json
Last updated: 2026-04-13