# Steph Dunn

> Product Design Manager at Accenture Song

Location: San Francisco, California, United States
Profile: https://flows.cv/stephdunn

Design Lead with over 10 years experience delivering high-impact, user-centered work across industries and geographies. I bring strategic vision, obsessive attention to detail, and technical problem solving. Known for translating complex insights into elegant solutions that favors the end user.

## Work Experience
### Product Design Manager @ Accenture Song
Jan 2025 – Present | San Francisco Bay Area

### Product Design Associate Manager @ Accenture Song
Jan 2022 – Jan 2025 | San Francisco Bay Area

### Senior Service & Interaction Designer @ Fjord, Part of Accenture Interactive
Jan 2021 – Jan 2022 | London, England, United Kingdom

### Service & Interaction Designer @ Fjord, Part of Accenture Interactive
Jan 2018 – Jan 2021 | London, United Kingdom
Fjord is a Service Design agency apart of Accenture consulting. We work on projects with clients who need strategic guidance on how to stay on top of changing service landscapes and engage their users in a meaningful way.

My role on these projects is to understand what our clients need and create a tailored approach to solving their problems, alongside them. With clients in industries such as finance, retail, travel, insurance, and health, they struggle to balance business needs with customer centricity. Armed with explorative design research, collaborative ideation, iterative design, agile development, and multidisciplinary teams, we're able to utilise design thinking to solve complex business problems.

### Junior Service & Interaction Designer @ Fjord, Part of Accenture Interactive
Jan 2017 – Jan 2018 | London, England, United Kingdom

### UX Researcher & Designer (Consulting) @ Ginger.io
Jan 2016 – Jan 2016 | Remote
Conducted collaborative UX research and design for a therapist-facing internal tool as part of my MSc dissertation, delivering a user-centered vision that laid the groundwork for Ginger.io's clinical care delivery platform.

### Senior User Operations Associate @ Yelp
Jan 2013 – Jan 2015

### Software Support Specialist @ Digital Waybill
Jan 2012 – Jan 2013 | Santa Monica, CA

### Information Systems Intern @ j2 Global
Jan 2012 – Jan 2012 | Greater Los Angeles Area

### Research Apprentice @ Kellman Perceptual Learning Lab
Jan 2012 – Jan 2012 | UCLA

### Intern @ Social Justice Learning Institute
Jan 2011 – Jan 2011


## Education
### Master's Degree (MSc) in Human Computer Interaction
University of St Andrews

### Bachelor of Science (BSc) in Cognitive Science, Specialization in Computing
UCLA

### Computer Science in Informatics
The University of Edinburgh


## Contact & Social
- LinkedIn: https://linkedin.com/in/stephdunn
- Portfolio: https://www.stephdunn.design

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Source: https://flows.cv/stephdunn
JSON Resume: https://flows.cv/stephdunn/resume.json
Last updated: 2026-04-13