• Leading design for smart trailers

• Designing in Cursor + Figma, synthesizing with Glean, brainstorming with Claude

• Creating AI powered experiences that help customers track and manage operations efficiently

• Lead a team of 7 product designers across 5 product pillars: Core Experience, Developer Platform, Chat, Activation & Growth, and Knowledge Base.

• Built a high-performance design culture through mentorship, clear growth paths, and craft standards that improved team retention and delivery speed.

• Partner with product and engineering leadership to align design strategy with company goals, ensuring solutions scale across a global customer base.

• Directed design for Developer Platform, Chat, Knowledge Base, and Core Experience.

• Simplified technical workflows and onboarding, reducing support tickets and increasing adoption and engagement.

• Championed design quality and usability, influencing product strategy while collaborating closely with PM and Engineering leads.

• Led design for Developer Platform and Knowledge Base products.

• Delivered new API and integration tools that reduced developer setup time and improved partner satisfaction scores.

• Established design patterns that scaled across multiple product areas.

• Founded a non-profit focused on amplifying diverse voices in design through interviews and storytelling.

• Built community programs that inspired designers to embrace unique perspectives, raising awareness of equity and inclusion in design.

• Managed content, partnerships, and operations while shaping the brand’s identity and mission.