Prioritize research across organization by understanding product lifecycle and timelines while incorporating any constraints

Identify appropriate research methodology and designed study plan to address research objectives

Provide actionable insights that influence product strategy, design, and direction

Establish relationships with product teams to fully understand teams’ needs and priorities

Drive impact through a range of qualitative research approaches and tools

Executed all aspects of research including defining research objectives, conducting research sessions, analyzing data, and presenting deliverables as part of rolling research

Led 60+ research projects and presented reports with recommendations and research findings to stakeholders including engineers, product managers, designers, and marketing

Applied UX research methodologies to generate insights and evaluate designs

Conducted in-depth user interviews and usability testing

Mentored junior associates by providing the necessary skills and technical expertise

Applied design strategy, research, and web design principles to propose key features on the website

Collaborated with CEOs and developers to present design prototypes and actionable recommendations