# Steph Van Bochove

> Senior UX Researcher

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/stephvanbochove

I am an empathetic problem-solver who applies analytics, research and strategy. I aspire to create an experience for people that is personalized, delightful and memorable. Having the opportunity to work with clients and applying these techniques made me realize that I could apply these skills to a rewarding career. 

I immerse myself into situations and ask clarifying questions to uncover underlying issues and motivations. Being able to assess the human-focused aspect is an essential component of design but this approach needs to be grounded by research and strategy. Through my experience in finance and product management, I have applied extensive research and analytics to strategically provide actionable solutions for both the user and the business.

## Work Experience
### Senior UX Researcher on Checkout @ PayPal
Jan 2023 – Present | San Francisco Bay Area

### UX Researcher on Enterprise @ PayPal
Jan 2020 – Jan 2023

### UX Researcher on Ads Growth @ Facebook
Jan 2019 – Jan 2020 | Menlo Park, California
• Develop and manage research program, supporting 13 product teams
• Prioritize research across organization by understanding product lifecycle and timelines while incorporating any constraints
• Identify appropriate research methodology and designed study plan to address research objectives
• Provide actionable insights that influence product strategy, design, and direction
• Establish relationships with product teams to fully understand teams’ needs and priorities
• Drive impact through a range of qualitative research approaches and tools

### UX Research Associate on Search, Maps, and Google Assistant @ Google
Jan 2017 – Jan 2019
• Collaborated cross-functionally with 50+ stakeholders across various product teams to build and iterate products
• Executed all aspects of research including defining research objectives, conducting research sessions, analyzing data, and presenting deliverables as part of rolling research 
• Led 60+ research projects and presented reports with recommendations and research findings to stakeholders including engineers, product managers, designers, and marketing 
• Applied UX research methodologies to generate insights and evaluate designs
• Conducted in-depth user interviews and usability testing
• Mentored junior associates by providing the necessary skills and technical expertise

### UX Designer | Researcher @ NextJuris
Jan 2017 – Jan 2017
• Redesigned a continuing education website for lawyers that allowed for efficient navigation for both the student and instructor platforms 
• Applied design strategy, research, and web design principles to propose key features on the website 
• Collaborated with CEOs and developers to present design prototypes and actionable recommendations

### UX Consultant @ UpCurrent
Jan 2016 – Jan 2016
• Proposed research-driven solutions to stakeholders by identifying the end-user’s motivations and pain points. 
• Designed user-centric features for enterprise software to enhance communication between frontline employees and executive decision makers
• Produced interactive prototypes, wireframes, research-driven personas, user flows, competitive analysis and client-facing presentation
• Worked closely with stakeholders to understand and define goals for features
• Presented design rationale and research-driven artifacts to stakeholders

### Multi-Function Analyst II, Product Management @ Lockheed Martin
Jan 2015 – Jan 2016 | Sunnyvale, CA
• Collaborated cross-functionally with Product Managers, executives, engineers, and stakeholders to deliver product while meeting business objectives
• Researched and utilized historical trends in costs and resources to forecast budget and remaining scope of work
• Utilized key performance indicators to analyze product status and presented research- driven action items needed to achieve strategic business initiatives to stakeholders 
• Managed the planning and analysis for multiple products and made adjustments throughout product lifecycle to ensure successful and efficient implementation 
• Developed and consistently evaluated detailed work plan for product completion that effectively allocated time, resources and budget

### Senior Financial Analyst @ Goldman Sachs Ayco Personal Financial Management
Jan 2012 – Jan 2015 | Irvine, California
• Collaborated with a team to design comprehensive, implementation-oriented financial counseling to Senior Executives of Fortune 500 companies across various industries
• Interacted with clients frequently to empathize with client motivations, pain points and needs to design and continuously improve unique client experiences
• Analyzed various client scenarios by synthesizing data and conducting due diligence research to creating a customized, engaging product that addresses both stakeholder goals and business needs
• Founded and implemented the Analyst Initiative Team, enhancing company culture and promoting cross-functional networking


## Education
### Bachelor of Arts in Business Economics, Management
UC Irvine

### Riordan MBA Fellowship
UCLA Anderson School of Management


## Contact & Social
- LinkedIn: https://linkedin.com/in/stephanieannpham

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Source: https://flows.cv/stephvanbochove
JSON Resume: https://flows.cv/stephvanbochove/resume.json
Last updated: 2026-03-25