# Steve Moore > Director of UX Design | UX Leader | Building AI-driven, user-centered experiences Location: Medford, Oregon, United States Profile: https://flows.cv/stevemoore1 I am a User Experience leader who brings clarity to complex problems by creating purposeful, scalable digital experiences. My approach blends Product Model principles with advanced AI workflows that accelerate research, sharpen design precision, and streamline cross-functional collaboration. Over the past few years, I have built an AI-augmented design practice that improves quality and dramatically reduces time to insight. I use multi-agent research systems to synthesize findings, AI-powered prototyping to explore interaction patterns faster, automation to support heuristic analysis and design ops, and intelligent workflows that help teams validate ideas with greater confidence. These capabilities allow me to move from concept to execution with speed while maintaining a high level of craft and strategic alignment. As a collaborative mentor and strategic thinker, I guide teams toward cohesive, user-centered solutions that align product vision with customer needs. I focus heavily on accessibility, usability, and measurable outcomes, ensuring that every design decision contributes to business impact and real human value. At the center of my work is a simple belief: design should make life easier, not harder. Great design helps people accomplish what matters. My goal is to create those experiences through thoughtful leadership, modern product thinking, and AI-enhanced innovation. ## Work Experience ### Director User Experience Design @ Rightpoint Jan 2026 – Present | Medford, OR Defines and owns the UX vision for an agentic, end-to-end marketing platform supporting the client’s US Marketing organization, aligning product strategy, customer needs, and business goals to accelerate design, development, and delivery while ensuring a cohesive, scalable, and intuitive experience across a unified platform of multiple AI agents, tools, and end-to-end workflows. Establishes and operationalizes UX standards, patterns, and governance, including design system guidelines, interaction patterns, accessibility and usability benchmarks, and review cadences, to enable rapid iteration while maintaining quality, consistency, and brand alignment across teams and product surfaces. Leads, mentors, and grows a multi-disciplinary UX team spanning multiple product agents and platform areas by setting clear expectations and performance standards, defining career ladders and development plans for senior and mid-level designers, and building a culture of collaboration, experimentation, and continuous improvement that balances delivery speed with strong design craft, systems thinking, and measurable outcomes. Champions AI-enabled design and delivery by integrating AI into the design and development lifecycle to streamline Figma workflows, research synthesis, ideation, prototyping, documentation, and developer handoff, partnering closely with Product and Engineering to implement AI-assisted design systems, component generation, and developer tooling, and pragmatically evaluating emerging AI capabilities to improve team efficiency, increase delivery velocity, and enhance user outcomes. ### Principal Product Designer @ Kaiser Permanente Jan 2025 – Jan 2026 | Medford, OR Served as a Principal Product Designer, leading complex product initiatives through advanced Figma prototyping and the Product Model framework. Built high-fidelity prototypes to align teams, validate concepts, and drive scalable, accessible design systems. Improved global site search engagement by 24 percent and navigation engagement by 65 percent. Created a global ADA component library, reducing design defects by 30 percent. ### Principal UX / UI Designer @ Kaiser Permanente (Contractor Synergis) Jan 2022 – Jan 2025 I focus on uncovering user needs, mapping them to desired behaviors, and shaping product experiences that meet real goals. I design flows, wireframes, and prototypes across web, mobile, and in-app surfaces, defining interactions that feel intuitive and intentional. Through close collaboration with product, engineering, and design partners, I help teams deliver cohesive, high-quality experiences that improve usability and strengthen engagement. Collaborated with the UX team to design and launch the Vision Essentials site, providing detailed UX analysis to guide structure, navigation, and user flows. Conducted UAT testing and created a comprehensive QA checklist used by product, engineering, and design to ensure consistent experience quality. Supported ongoing governance and design system alignment, helping maintain accessibility, consistency, and performance across the Vision Essentials experience. ### Senior User Experience Designer @ Colibri Group Jan 2022 – Jan 2022 At Colibri Group, I led the redesign of the payment experience, enhancing usability and customer satisfaction. I initiated and developed their design system and provided innovative designs for multiple company initiatives, ensuring cohesive and user-centered solutions across all projects. Managed projects from conception to completion, closely collaborating with stakeholders and IT teams to ensure successful outcomes. Led innovation by spearheading design sprints and conducting competitive analysis, driving product improvements. ### Senior User Experience Designer @ Myticas Consulting - Colibrl Group Jan 2021 – Jan 2022 | Remote I ensure that every product and platform experience aligns with customer needs, behaviors, and expectations while providing UX leadership throughout the full product development lifecycle. My focus is on creating clarity, improving usability, and partnering across disciplines to deliver consistent, customer-centered outcomes that elevate both the product and the organization. Partner with Product, Engineering, and stakeholders to align goals, define requirements, and deliver effective, research-driven solutions. Create UX deliverables including flows, IA, annotated wireframes, and prototypes, informed by personas, journey maps, and a mobile-first approach. Maintain and evolve brand design systems, ensuring consistency while refining best practices across platforms and product experiences. ### Senior Interaction Designer @ Harry & David Jan 2016 – Jan 2021 Spearheaded the redesign of the shopping and checkout experience, significantly improving user engagement and conversion rates. Established a comprehensive design system and delivered new designs for key initiatives, ensuring consistency and a superior user experience across all digital touchpoints. Leveraged data-driven design and cross-functional collaboration to deliver a redesigned shopping experience that increased sales by $11 million. Designed and launched a subscription plan UI that generated $330K in initial sales. ### Senior UX Designer @ CDI Corporation Jan 2015 – Jan 2016 I partnered with a wide range of CDI clients to lead UX strategy, information architecture, and end-to-end experience design across complex digital ecosystems. My work spanned multi-platform solutions, research synthesis, and close collaboration with product teams and engineering to ensure clarity, alignment, and high-quality delivery. Delivered UX artifacts including site maps, user flows, storyboards, high-fidelity wireframes, and interactive prototypes for platforms such as AEM, Drupal, WordPress, and Bootstrap. Conducted UX research through user testing, A/B tests, persona development, analytics reviews, heuristic evaluations, and contextual inquiry to generate actionable insights. Built strong relationships with client leaders, product teams, and developers, presenting UX strategy, ROI alignment, project planning, and continuous improvement recommendations. ### Intel Corp Developer Products Division UX Designer / Web Master @ Intel Corporation Jan 2011 – Jan 2015 | Jones Farm, Oregon Acted as the webmaster for Intel’s Software Developer Program site, overseeing site operations, product release coordination, and experience quality for a global developer audience. Partnered with managers, stakeholders, and product owners to publish new software products and ensure accuracy, clarity, and reliability across the platform. Drove user experience enhancements by leading information architecture updates, producing modernized UI design mockups, and optimizing navigation and content structure to improve discoverability and engagement. Led a full site redesign in partnership with engineering, development, and product owners, providing UX leadership and aligning teams around a unified vision. Improved site performance and navigation clarity, resulting in a 10 percent increase in traffic. ### User Experience Designer @ Intel Corporation Jan 1997 – Jan 2012 Redesigned Intel’s Websites and Software: Overhauled internal and intel.com websites, and redesigned software applications to enhance user experience and align with new branding. Led Design Teams: Managed and guided multiple design teams, driving innovative solutions and project success. Improved Efficiency: Developed and implemented processes ## Education ### Web/Multimedia Management and Webmaster University of Phoenix In process ## Contact & Social - LinkedIn: https://linkedin.com/in/omegageek - Portfolio: http://stevewmoore.com - Portfolio: https://stevewmoore.com%20-%20review7233%2A --- Source: https://flows.cv/stevemoore1 JSON Resume: https://flows.cv/stevemoore1/resume.json Last updated: 2026-04-16