# Steven D.

> Design Leader | UX & Product Design

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/stevend

I’m a design leader with 15+ years of experience in Product/UX Design, Business Analysis, and User Research launching mobile/web/desktop products for B2B and B2C clients.

I focus on delivering successful outcomes by combining my strengths in design, research, analysis, and creativity. 

My experiences in each aspect of UX Design has made me effective in... 
- Strategizing, planning, and scoping design projects
- Establishing foundational processes that enable designers and researchers to be effective
- Navigating ambiguity and delivering clear strategies in complex situations 
- Hiring the right talent and being an effective coach and mentor

Specialties:
UX Strategy | UX Vision  | UX Design  | Competitive Analysis  | Design-Thinking  | Facilitation  | Interaction Design  | Mobile Design  | Information Architecture  | Task Analysis  | Prototyping  | Usability Testing  | User Research  | Storyboarding  | Competitive Analysis  | Heuristic Evaluation  | Requirements Gathering

Domains:
Industrial IoT (IIoT) | Finance  | Cloud Platforms (SaaS, PaaS)  | eCommerce  | Enterprise digital marketing platforms  | Cable advertising

## Work Experience
### Product Design Manager @ Workday
Jan 2021 – Present | San Francisco Bay Area

### UX Design Manager @ OSIsoft
Jan 2018 – Jan 2021 | San Francisco Bay Area
• Leading the user experience efforts across multiple on-prem and cloud product lines for Industrial IoT domains 
• Growing and leading a team of multidisciplinary designers to scale design best practices

### Principal UX Designer @ OSIsoft
Jan 2017 – Jan 2018 | San Francisco Bay Area
• Coached, mentored designers and cross-functional peers
• Improved design quality of flagship data visualization product
• Established design system and standardized UX research processes

### Senior UX Designer @ OSIsoft
Jan 2015 – Jan 2017 | San Francisco Bay Area
• Created effective cross-functional collaboration by defining and establishing UX design and research process and procedures 
• Design lead across on-prem product lines

### Senior Interaction Designer @ Wells Fargo
Jan 2014 – Jan 2015
• Redesigned B2C personal online banking experience across mobile and desktop
• Provided design leadership, fostered relationships and collaborated with cross-functional teams across business lines

### Senior Interaction Designer, Information Architect @ OgilvyOne Worldwide
Jan 2011 – Jan 2014
• Designed and launched mobile, desktop, and web products for both B2C and B2B products

CLIENTS
DuPont, School Specialty, FM Global, BabyNes (Nestle), Nestlé, AMEX, UPS, MetLife, IBM, Philips, BP, Johnson & Johnson, Pfizer, GlaxoSmithKline (GSK)

### User Experience Designer @ Canoe Ventures
Jan 2010 – Jan 2011
• Designed and launched an interactive cable TV application that enabled interactivity with on screen TV ads. Led full design cycle from ideation to execution

### Product Designer, Business Analyst @ INVISION Inc.
Jan 2007 – Jan 2010
• Pioneered UX design practice and led design efforts for Research & Development (R&D) team

### Business Analyst @ Operative
Jan 2007 – Jan 2007
• Led reporting and data mapping efforts for MySpace ad sales implementation

### Business Systems Analyst @ Federal Home Loan Bank of New York
Jan 2005 – Jan 2007
• Led implementation of ERP platform and business process reengineering efforts that streamlined internal accounting, auditing, and procurement processes

### Systems Analyst @ Fidelity Investments
Jan 2000 – Jan 2005
• Liaison between business and development teams to identify business requirements for an internal web publishing toolkit
• Led testing efforts through the creation of test cases and user acceptance testing


## Education
### Bachelor's Degree in Economics, MIS
Boston College

### Cooper's Design Research Techniques
Cooper Professional Education


## Contact & Social
- LinkedIn: https://linkedin.com/in/stevenqdu
- Portfolio: https://www.stevenqdu.com

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Source: https://flows.cv/stevend
JSON Resume: https://flows.cv/stevend/resume.json
Last updated: 2026-04-13