Experience
2022 — Now
2022 — Now
Mountain View, California, United States
» As manager: serve a team of 6 designers across 4 portfolio pillars in Sales Intel.
» As design lead: partner with Product, Engineering , and the larger team to drive headroom growth and sustained adoption for our suite of Intelligence products.
» Lead by example in adoption state of the arts AI tools such as Stitch and Firebase Studio; and actively incorporate AI strategy (e.g. agentic AI) into product and to help grow product adoption (via multi-modal training).
» Outside of my desk job, I am generous with my time to mentor university students and Google employees, and facilitate team networking and bonding opportunities to connect people.
2021 — 2022
2021 — 2022
Mountain View, California, United States
» Delivered v2 of revenue alert that helped sellers defend / grow revenue
» Initiated, owned, and delivered a cross-platform Figma design system to unify our design language; partnered w/ engineering to implement components, templates, and tests for the system
2017 — Now
San Francisco Bay Area
» This is my UX side-gig.
» I run a UX Design Bootcamp to teach aspiring UXers, share my industry experience, and coach those who could use my help. Also responsible for content design, digital marketing, and business development + growth.
» I currently run this class in the SF bay area, but have most recently taken it to Toronto, Hong Kong and Japan. I look forward to running this bootcamp in other countries in the near future.
» Find my latest web classes on:
https://www.eventbrite.com/o/steven-ma-principal-head-ux-designer-pure-amazon-ibm-17700432737
2020 — 2021
2020 — 2021
Mountain View, California, United States
Head UX (manager / designer) for our product portfolio that includes an enterprise SaaS cloud application (Pure1), a mobile app, 2 web apps, and emerging products. I am a hybrid individual contributor with a growth mindset who does hands-on research & design work, is in charge of the team's roadmap, and interlocks across orgs to get things done
» Led design team in the delivery of service marketplace to accelerate Pure “-as-a-Service”s adoption; nominated design for the global A'Design Competition and took home the silver award (Top 3-5 %)
» Delivered design for Pure1 Upgrade Scheduler that reduced avg. upgrade time for customers by over 400%
» Integrated A.I.-driven recommendations on VM Analytics to make anomaly detections effortless
» Drove Figma adoption at Pure, leading to increases in cross-BU collaboration, and at a lower TCO
» Managed team plans and prioritization, and balanced resources across multiple business units (BUs)
» Recruited + hired top talent to grow the UX teams across US and Prague. Mentored and coached junior- and senior-level technical staff members
2016 — 2020
2016 — 2020
Mountain View
» Installed and continually refined a lean UX process, and integrated this into our development process
» Owned and set UX objectives, both short- and long-term, for the design team. Allocate resources across projects spanning multiple product teams.
» Shipped multiple features across Pure’s SaaS, web, and mobile app - spanning R&D works across A.I., data visualization, performance analytics, and enterprise reporting (drove usage up 6x)
» Conducted lean researches and use findings to inform the wireframing process, helping team converge and crystalize business and functional requirements.
Education
University of Toronto
Master of Applied Science
University of Toronto