Coordinates design efforts across multiple streams of work, highlighting opportunities to create positive impact on users through a holistic design approach. Drives delivery efficiency by establishing cross-functional processes and creating synergy between engineering and design roles. Facilitates workshops to align client stakeholders on business goals prioritized around customer experience.

Key clients: bp, Telus, Equity Trust

Owning the design capabilities including: user testing, design strategy, brand management, and execution of stories across our websites, campaigns, and customer touchpoints. Also responsible for creative and visual brand consistency across the product design, and working in conjunction with the product teams to improve their design capabilities. Hiring and overseeing the work of design contractors in a distributed team.