Principal Product Designer @ T-Mobile | MBA Student
I design digital experiences that connect business goals with real user needs — and lead teams that make those experiences real at scale.
As a Product Design Lead at T-Mobile, I lead UX for the company’s prepaid brands (Metro by T-Mobile, T-Mobile Prepaid, Assurance Wireless, and Connect by T-Mobile).
Lead a team of product designers responsible for end-to-end digital experiences across all of T-Mobile's prepaid brands — Metro by T-Mobile, T-Mobile Prepaid, Assurance Wireless, and Connect by T-Mobile — spanning e-commerce and customer service channels.
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Manage team operations, including resource allocation, capacity planning, and project prioritization to align with business goals.
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Collaborate with Business, Marketing and Product stakeholders to implement design strategies aligning with OKRs across Prepaid digital channels.
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Partner with UX Research to embed iterative testing and user feedback into the design process, ensuring design decisions are data-driven and customer-centric.
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Mentor and grow designers through targeted coaching and skill development, supporting individual career growth and team excellence.
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Promote design quality and consistency across products by facilitating critiques and leadership reviews.
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Advocate for design's strategic value across the organization by promoting user-centered thinking, iterative testing and competitive analysis.
