• Crafted high-visibility presentations / communications in direct partnership with executive leadership for internal and external stakeholders.

• Led design for strategic initiatives and announcements, simplifying complex topics into accessible, visually driven narratives and storytelling.

• Partnered with cross-functional teams (product, communications, marketing) to ensure alignment and clarity.

• Developed and maintained scalable presentation templates for brand consistency, ensuring visual quality and empowering team-wide execution.

• Championed brand integrity and evolution, maintaining visual identity across all communication touchpoints.

• Led the design, strategy, & launch of Help Center overseeing the organization, navigation, & functionality of 300+ articles with a scalable template to facilitate future growth & global region expansion

• Collaborated closely with cross-functional teams (e.g., engineering, marketing, customer success) to ensure successful product launches

• Created wireframes & prototypes to visualize design concepts & iteratively improve user interfaces & experiences that met both business objectives & user needs.

• Designed and launched an internal microsite to centralize business unit information, streamline employee onboarding, and improve cross-departmental collaboration through accessible organizational resources and directories

• Designed various presentation templates to be used both internally and externally containing team

communication and confidential information

• Created concept and layout designs based on company brand guidelines for sales, marketing, and organizational communication

• Assisted with user centered product development including user testing, design updates and prototyping

• Created illustrations, logos, and various designs to be used for branding, digital media, print, and apparel

• Worked with clients to translate their ideas into branding and identity packages

• Studied design briefs and determined requirements to conceptualize and create visual designs

• Worked with clients to translate their work into websites with content and images

• Designed marketing materials contributing to over 1 million dollars in sales

• Managed key aspects of multiple project planning, scheduling, completion, billing, and meeting deadlines

• Maintained complex and sensitive relationships and provided timely communications to over 200 customers

• Performed duties as act in Director of Operations during extended leave of absence of supervisor