# Sudharsan Sundara

> AI / ML Engineer | Software Engineer | SDE

Location: San Jose, California, United States
Profile: https://flows.cv/sudharsan

A seasoned AI/ML Engineer with 7+ years of experience spanning software engineering, test automation, and applied machine learning at leading companies including Google, Cisco, Verizon, FINRA, and Apple. My background in building automation frameworks, backend services, and scalable testing systems laid a strong foundation for delivering reliable, efficient, and high-performance solutions.
In recent years, I have specialized in AI inference pipelines and large language model (LLM) applications, deploying solutions with AWS SageMaker, OpenSearch, PyTorch, GPT-3.5-mini, and GPT-4.1. I apply modern approaches such as retrieval-augmented generation (RAG) and agentic AI to enhance adaptability, reasoning, and contextual accuracy. By combining strong engineering expertise with ML innovation, I focus on delivering scalable, production-grade AI systems that translate cutting-edge research into measurable business impact.

## Work Experience
### Software Development Engineer @ eGain Corporation
Jan 2024 – Present | Sunnyvale, California, United States
Documented and expanded features of scalable AI service endpoints and streamlined deployment workflows. Improved infrastructure to support new functionality and resolve configuration issues. Proac-
tively triaged and resolved both customer and internal defects to maintain system reliability and
efficiency.

### Software Development Engineer in Test @ FINRA
Jan 2022 – Jan 2022 | San Francisco Bay Area
Improved UI/UX testing coverage, which led to a more robust automation system, reducing user-reported issues and enhancing overall quality.
Increased REST API coverage, contributing to better backend performance and reliability.

### Software Development Engineer in Test @ Cisco
Jan 2019 – Jan 2022 | San Jose, California
Contributed more than 2000 lines of code with strict coding standards to ensure readability and proper formatting. 
Furthered comprehension of my software by generating informative debug files.
Boosted testing coverage by writing unit tests for a Cisco test automation system that validated a variety of hardware specifications for specific board configurations and designs.
Upgraded a Cisco circuit visualization tool built using the Perl TK module by adding UI/UX functionality.
Delivered scripts to parse log files and HTML files for useful test success / failure and device information. Documented results of unit tests by producing spreadsheets.
Participated in AGILE sprints, code collaboration, and biweekly code reviews.

### Project Lead Software Engineer @ Verizon
Jan 2018 – Jan 2019 | Santa Clara
Oversaw the design and development of a test automation system, for a Verizon internal network application, in a team of 3 other engineers. The automation system converted months of manual test workflows to hours of software test automation.
Directed daily stand ups, delegated individual responsibilities, mentored engineers on necessary languages and tools,  established version control branching methodology in Git.
Drove design of an automation system that converted months of manual test workflows to hours of software test automation.

### Software Lab Technician @ Apple
Jan 2018 – Jan 2018 | Cupertino
Performed software installations, system restorations, and hardware setups to support diagnostic data collection, documented findings, and filed reports on identified issues in the internal bug-tracking system to expedite and improve efficiency in shipping new Apple products.

### Test Engineer @ Google
Jan 2016 – Jan 2017 | Mountain View
Improved the visualization of test automation metrics, leading to quicker insights and better resource allocation, expansion of testing scope, and driving down of costs associated with manual oversight. Enhanced internal automation libraries, resulting in a more efficient testing process, decreasing testing time and increasing product release cadence.


## Education
### Master in Computer Science
The University of Texas at Dallas

### Bachelor’s Degree in Electrical Engineering
University of California, Davis


## Contact & Social
- LinkedIn: https://linkedin.com/in/sudharsanssv

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Source: https://flows.cv/sudharsan
JSON Resume: https://flows.cv/sudharsan/resume.json
Last updated: 2026-04-11