• Led a local design brand (team of 12; 200+ clients; 300+ projects; 400k + audience) specializing in UX strategy, branding, and design systems.
• Delivered 20+ e-commerce platforms, driving 18– 35% higher conversion rates, 25–60% CTR lift, and enabling 2– 3× revenue growth for SMB clients.
• Designed AI-augmented UX solutions with data/ML teams, improving trust and adoption and reducing onboarding friction by 30%+ across application-layer AI products. (since 2023)