# Su Kyeong Ku > Scalable Enterprise Product Design | ex-Amazon | ex-StubHub Location: San Francisco Bay Area, United States Profile: https://flows.cv/sukyeongku I am a user experience designer who’s equally at home with latest web technologies. I have helped many businesses to conceive and design interactive products by improving their own design strategies, practices and culture. The end product is powerful and elegant. Working with companies large and small, I fuse design strategy, HCI, UCD, UX, UI, Visual design, product development and product management. Specialties: — Interaction Design, Prototyping, Documentation, Usability testing, Heuristic analysis — DHTML/HTML, XHTML, CSS, Ajax, JavaScript, HTML5, CSS3, LESS, Bootstrap — XML, XSL, XSLT, ASP.NET, C#, ASP — Silverlight, XAML, VBscript, PHP, mySQL, VisualForce, APEX — Adobe Creative Suite, Homesite, Photoshop, Visio, Expression Blend, Axure, InVision, UXPin ## Work Experience ### Principal Product Designer (Founding member) @ PricerQX Jan 2023 – Present | Las Vegas, Nevada, United States ### Principal Designer @ CucumberMint Jan 2008 – Present | San Francisco, Ca Coordinates development of new products and improvements to existing products or product lines. Evaluates and ensures design feasibility and design optimization. Create Design Systems to ensure consistency throughout site, app, and company brand Perform Heuristic evaluation to pinpoint the problem areas to improve Document user journey to bring simplicity forefront of the complex workflow ### Sr User Experience Designer @ Amazon Jan 2020 – Jan 2023 ### Lead Designer, Enterprise UX @ StubHub Jan 2017 – Jan 2020 | San Francisco, CA ### Sr. User Experience Designer @ Kibo Commerce Jan 2015 – Jan 2016 | Petaluma, ca * Creates integrated cross platform experience strategy with product managers to complete omnichannel commerce platform that connects eCommerce, Order Management System, and Mobile Point of Sale * Initiates user journey map by defining the behavioral stages and aligning customer goals on each touchpoint * Designs optimized site management experience for B2B and B2C merchandisers with Google universal analytics * Conducts style guideline audits to maintain consistent design efforts cross platforms ### Sr. User Experience Designer @ MarketLive Jan 2012 – Jan 2015 | Petaluma, CA * Led visual designers to transforme the experience of ecommerce merchandisers * Owned the Omni-Touch Point of Sale user experience that connects online and offline channel * Created Mobile strategy and define Responsive Design framework for various touch devices, tables and mobile phones, which increased 269% in ecommerce traffic * Presented design strategy and roadmap to the Product Council and senior leadership team of clients * Responded to an evolving portfolio of business initiatives using best practices in agile methodology ### User Experience Consultant @ UCSF Clinical & Translational Science Institute Jan 2012 – Jan 2015 | San Francisco, CA The Clinical & Translational Science Institute (CTSI) at UCSF facilitates the rapid translation of research to improvements in patient and community health. To achieve its goals, CTSI provides infrastructure, services and training to support clinical and translational research. To advance its mission, CTSI also develops broad coalitions and partnerships at local and national levels to enable a transformation of the research environment. Established in 2006, UCSF’s CTSI was among the first of the now 55--‐member NIH--‐ funded Clinical and Translational Science Awards (CTSA) consortium. UCSF’s CTSI is a cross--‐school, campus--‐wide institute, with scientist leaders at its helm. ### Interaction Design Consultant @ DesignMap Jan 2012 – Jan 2012 | San Francisco, CA - Utilized user-centered design approach to creative problem solving - Researched and analyzed product spaces - Described, designed and executed wireframes for complex web-based applications - Designed systems that simplify complex functionality ### Interaction Design Consultant @ Toktumi, Inc. Jan 2010 – Jan 2011 | San Francisco, CA - Designed UI screens for mobile and web - Conducted usability research and translate into usable requirements and designs - Created wireframes and HTML prototypes for Android, iPhone, and Tablets - Consulted on strategic planning, including developing templates for marketing concepts and campaigns - Developed future software product ideas in conjunction with product management ### User Experience Design Lead @ CT Summation Wolters Kluwer Business Jan 2006 – Jan 2010 | San Francisco, CA - Led UI design for SaaS project, the recipient of 6 Law Technology News Gold Awards - Led product design for litigation support applications used by over 100,000 legal professionals - Presented product concepts, strategies and designs to business unit - Spearheaded planning for future releases collaborating with internal and external stakeholders - Present product concepts, strategies and designs to business unit - Constructed sketches, storyboards, Wireframes, user flow, mock-ups, prototypes and participated in gathering functional requirements - Created effective usable design solutions for SaaS and existing software based on usability research - Improved the UXD process with style guidelines and design patterns - Collaborated with architects, engineers and other designers to ensure consistency across product user interfaces ### User Interface Engineer @ Summation Legal Technologies Jan 2003 – Jan 2005 | San Francisco, CA - In charge of Web 2.0 Development and graphic design - Conducted customer interviews to elicit customer feedback on existing products - Designed and implemented solutions based on customer feedback - Enhanced user experience with advocating, implementing consistent design with style guide throughout the product and marketing team - Piloted team of developers through rapid iterative redesign of rich internet application from initial concept through to successful launch - In charge of architect, implementing, and maintaining AJAX code base - Managed branding material and style guide for multiple products ### Web Application Developer @ Summation Legal Technologies Jan 2001 – Jan 2002 | San Francisco, CA - Responsible for design, implementation and code maintenance of web application and web parts in desktop application - Revamped entire front-end code base to better align with business and distribution requirements - Implemented coding standards and improved CSS usage and greater leverage of XML/XSL/XSLT’s templating - Validated XML schema updates needed by entire development team - Provided technical and client services support on as needed basis - Cataloged and managed all assets and style guide for web and desktop application and for prints ### Web Programmer Consultant @ CalStateTEACH Jan 2000 – Jan 2001 | Seaside, CA • Built on-line tutorial and eCommerce parts for CalStateTEACH • In charge of developing search engine for on-line educational resource • Managed database of client registration and resource ### Web Programmer @ School of Information Technology and Communication Design Jan 1999 – Jan 2001 | Seaside, CA - In charge of Web design and programming using HTML, PHP, MySQL, Flash - Conceptualized and developed various high traffic B2C ecommerce site prototypes - Evaluated and analyzed various web sites for usability test - Conducted Web Production meetings with clients ## Education ### Bachelor of Science (BS) in Telecommunications, Multimedia and Applied Computing California State University, Monterey Bay ### Monterey Peninsula College ## Contact & Social - LinkedIn: https://linkedin.com/in/cucumbermint - Portfolio: http://www.cucumbermint.com --- Source: https://flows.cv/sukyeongku JSON Resume: https://flows.cv/sukyeongku/resume.json Last updated: 2026-04-13