# Sungyeon Y.

> Data Analyst @ SLA

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sungyeon

Greetings! My name is Sungyeon, and I’m a curious, empathetic, and analytical researcher dedicated to understanding user needs and integrating them into technology.

Driven by a deep curiosity for Human Factors and its role in shaping technology, I’m continually exploring and growing in this ever-evolving field. I’m looking forward to contribute to innovative solutions and expand my expertise!

## Work Experience
### Associate Data Analyst @ The Surplus Line Association of California
Jan 2025 – Present

### Research Assistant | Alternative Learning Technologies (ALT) and Games Lab @ University of California, Santa Cruz
Jan 2024 – Jan 2025
Conducted literature reviews, refined thematic analyses, created and distributed surveys and usability evaluations, coded themes and visualized data to provide a guideline for a brawler game’s balance system, improving alignment between user expectations and developer goals.

### Design Officer @ Game Design & Art Collaboration
Jan 2023 – Jan 2024 | Santa Cruz, California, United States
Led the Design Department for the development of Malisense, GDA's 2023-24 game.

### Design Producer @ Game Design & Art Collaboration
Jan 2022 – Jan 2023 | Santa Cruz, California, United States
Managed the production process of the Design Department for the development of TacoCat, GDA's 2022-2023 game.

### Marketing and Outreach Officer @ Creative Tech Design
Jan 2021 – Jan 2024 | Santa Cruz, California, United States
• Organized and hosted 10+ UI/UX workshops, developing educational content to introduce members to UX principles.
• Designed interactive prototypes and branding materials for event promotions, leading to increased social media engagement and membership growth.
• Managed communication strategies across email, Slack, and Discord, boosting overall member engagement.

### Research Assistant | Games User Interaction and Intelligence (GUII) Lab @ University of California, Santa Cruz
Jan 2023 – Jan 2023
• Conducted 30+ user interviews to evaluate AI-assistive systems in video games, gathering cognitive and behavioral insights on user interactions.
• Performed qualitative and quantitative data analysis, developing predictive models for player behavior with in-game AI assistance.
• Advanced the academic publication by drafting sections, creating data visualizations, and refining the research paper for submission.

### Course Accessibility Reviewer @ University of California, Santa Cruz
Jan 2021 – Jan 2023
• Reviewed and remediated course materials for accuracy, clarity, and accessibility, enhancing usability for diverse learners.

### Research Assistant | Spontaneous Communications Lab @ University of California, Santa Cruz
Jan 2022 – Jan 2022
• Conducted 30+ user interviews to uncover accessibility barriers and usability challenges in multimodal communication interfaces.
• Recruited participants and managed schedules to ensure efficient data collection.
• Transcribed and synthesized 40+ interviews, identifying user pain points and informing recommendations for adaptable and improved communication interfaces.

### Learning Technologies Consultant @ University of California, Santa Cruz
Jan 2021 – Jan 2022
• Provided technical support in computer labs, assisting with hardware and software applications while maintaining equipment and ensuring lab functionality.
• Identified and resolved technical and facility issues, ensuring uninterrupted service delivery and enhancing user experience.


## Education
### Bachelor of Science in Cognitive Science, Concentration in Human-Computer Interaction
University of California, Santa Cruz


## Contact & Social
- LinkedIn: https://linkedin.com/in/sungyeon-j-yoon

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Source: https://flows.cv/sungyeon
JSON Resume: https://flows.cv/sungyeon/resume.json
Last updated: 2026-04-13