With over 18 years of experience, I work on products that bring together design, strategy, and emerging technology. Much of my work today focuses on AI-driven platforms and creating experiences people can trust and rely on.

Experience

ZendeskSenior Director of Product Design

2026 — Now

Forethought acquired by Zendesk, April 2026. Continuing in this role at Zendesk.

ForethoughtVP of Product Design

2025 — 2026

Visionary AI design leadership.

Lead and scale high impact product experiences shaping the future of customer support AI. I drive human centered AI strategy and build conversational design culture while balancing innovation with usability, trust, and business outcomes.

ForethoughtHead of Product Design

2022 — 2025

San Francisco, California, United States

DomaDesign Leadership

2021 — 2022

San Francisco, CA

Design language & brand foundation.

Defined Doma’s company-wide design language and scalable design systems, transforming product coherence and quality while accelerating velocity across web and mobile.

NetflixProduct Design Lead and Strategy

2017 — 2021

Los Gatos, CA

Platform & ecosystem design.

Led partner research to shape a unified B2B partner experience, defined the integrations platform vision, and drove long term strategy while delivering global partner products.

Education

Harvard Business School

Management Essentials

Düsseldorf University of Applied Sciences

Experience+6

Education

Management Essentials

Master's degree

Experience