• Spearheaded qualitative user research studies to influence product development and strategy across various industries.
• Orchestrated end-to-end generative and iterative research to understand user needs and market dynamics, synthesizing findings into actionable insights.
• Led cross-functional teams through synthesis and insight generation to inspire and inform design opportunities for user-centered products and services.
• Built storytelling frameworks to communicate data-driven narratives to various audiences in comprehensive decks.
Notable Projects:
• Tech Client (2023): Led research for a project focused on empowering everyday social media users with generative AI art tools. Conducted extensive research including in-depth interviews, focus groups, and surveys.
• Health Client (2023): Executed a research initiative exploring user needs in stress echocardiography for a new IC delivery device. Included field research, expert interviews, and journey mapping.
• Tech Client (2023): Co-led research for a sprint to understand strength trainers' goals and unmet needs when using fitness trackers. Employed methods like diary studies, in-depth interviews, and field research.
• Health Client (2022): Steered research on a global remote sprint to explore opportunity areas for fecal sample collection kits. Research methods included patient and clinician interviews, focus groups, and diary studies.
• Tech Client (2022): Completed a project to create a fitness experience tailored for Gen Z. Techniques included in-depth interviews, focus groups, and diary studies.
• Stripes (2022): Completed a project focusing on branding for a celebrity-founded beauty brand for menopause management.