Senior product designer focused on complex POS and pricing systems across international markets.

• Launched automatic weekend and holiday service charges in AU, creating a high-impact revenue lever adopted across the F&B segment

• Led international receipt redesign aligned to country-specific tax standards (JP, ES, FR), enabling sellers to issue tax-compliant, expense-claim–ready receipts

• Led cross-functional design for large-group counter ordering to improve operational coordination in high-volume hospitality venues (~$500M market opportunity).

• Led end-to-end UX for Square Health AU market entry, from regulatory alignment to MVP launch

@ Verizon, Yahoo Small Business team

Led end-to-end design for SMB commerce and POS experiences across retail environments.

• Redesigned transactional flows to improve clarity and reduce seller friction

• Defined scalable UX patterns across in-store and device-based systems

• Partnered with engineering and product to ship high-traffic commerce features

Designed commerce experiences across web and embedded payment devices, growing into a lead role.

• Led UX design for Verifone’s new Commerce Platform, spanning payment terminals, developer tools, and device management portals

• Established accessible design standards for embedded payment devices

• Unified fragmented product experiences across a wide range of hardware environments

• Conducted usability testing and iterated on workflows to improve clarity and task success

Redesigned core restaurant workflows across app and web for an integrated POS and payments platform, supporting ordering, payment, and online fulfillment experiences.

Designed web experiences for the books category within a large-scale e-commerce platform.

• Redesigned the online bookstore experience to improve navigation and product discovery

• Created holistic wireframes and high-fidelity mockups for key shopping flows

• Designed an automated content update system that reduced manual workload by 30%

• Contributed to increased online book category revenue through UX improvements