Led the development and optimization of donation processing systems, ensuring accurate handling of multiple payment methods and improving reconciliation workflows for greater reliability and efficiency. Played a key role in identifying and resolving discrepancies in reconciliation batches, working closely with financial institutions and internal teams to troubleshoot issues, minimize data inconsistencies, and maintain trust in financial operations.

Designed and implemented system integrations across CRM platforms, donation systems, and email delivery services, enabling seamless data flow and improving overall system performance. Contributed to system architecture decisions with a focus on scalability, maintainability, and secure design principles.

Collaborated with cross-functional teams, stakeholders, and multiple departments to align technical solutions with business needs, effectively communicating complex issues across both technical and non-technical audiences. Mentored junior developers, promoting best practices and supporting their growth in building high-quality, reliable systems.

Actively contributed to cybersecurity initiatives by incorporating secure coding practices, supporting risk mitigation efforts, and partnering with security teams to strengthen system integrity and data protection. Continuously identified opportunities to improve workflows, enhance system resilience, and drive operational efficiency across the organization.

Developed and maintained system integrations between CRM platforms, donation systems, and email delivery services to support data synchronization and business workflows. Designed and optimized data flows to ensure accuracy, reliability, and efficiency across interconnected systems.

Built, executed, and maintained SSRS reports to support reporting needs, enabling data-driven decision-making and operational insights. Collaborated with cross-functional teams to gather requirements, troubleshoot issues, and enhance system performance.

Contributed to improving system efficiency by identifying integration gaps, resolving data inconsistencies, and implementing scalable solutions across multiple platforms.

Built and designed web applications with a focus on usability, performance, and responsive design, translating requirements into functional and user-friendly solutions. Collaborated with team members throughout the development lifecycle, from initial design to deployment. Proactively identified areas for automation and process optimization by analyzing existing workflows and provided recommendations to senior developers to improve efficiency, reduce manual effort, and streamline development processes.

Designed and developed responsive websites, translating requirements into functional and user-friendly applications. Collaborated with team members to support development tasks and improve overall user experience. Identified opportunities for automation and process improvements by analyzing existing workflows and proposed solutions to senior developers to enhance efficiency and streamline development processes.

Applied structured problem-solving, risk awareness, and attention to detail in mission-driven environments, supporting personnel operations and administrative processes critical to organizational effectiveness. Built a strong foundation for transitioning into cybersecurity through disciplined execution and handling of sensitive information.

Developed experience in personnel management, records administration, and strict adherence to established policies and procedures to ensure accuracy, confidentiality, and compliance. Regularly operated in high-pressure environments requiring accountability, organization, and timely decision-making.

Collaborated with cross-functional teams and multiple departments to support personnel readiness and operational needs, demonstrating strong communication and coordination skills. Maintained a high level of attention to detail while managing sensitive data and ensuring compliance with regulations and standards.

Strengthened core competencies in process improvement, data accuracy, and operational support, contributing to efficient workflows and reliable personnel services in dynamic environments.