• Lead the Priority Support team focused on building automated AI solutions for supporting Creator and Teen users.

• Led the highest performing full stack team building a dual sided Marketplace using Angular and NestJS.

• Achieved an 11% increase in impressions and a 7.2% increase in the shift request rate by developing a real time search and filter experience for the Marketplace based on Algolia’s powerful search engine.

• In conjunction with the data science team, built a Shift Ranking ML Algorithm leveraging clinician preferences, user behavior and location proximity to achieve a 5% increase in the shift request rate.

• Flawlessly launched a Firestore to Postgres DB migration across a companywide cross functional effort involving 7 tech teams and the support team.

• Managed a team working on the frontend of a Medicare eCommerce insurance application developed in VueJS and GraphQL.

• As an Engineering Owner, I was responsible for delivering features from conception to production with full autonomy and worked cross functionally with QA, PM, TPM, Platform, UX and Ops teams to achieve high quality deliverables.

• Led several initiatives that resulted in a 12% to 30% YoY lift in enrolled applications

• Manage a frontend team working on communication and collaboration applications written in Angular and CanJS.

• Key accomplishments include delivery of the video meeting collaboration feature and a stability initiative which significantly increased client application up time.

• Advanced the release cycle from monthly to weekly by establishing a CI/CD pipeline and automation suite.

• Lead security aspects for all programs; manage application(s) release cycles; point of contact for production issues.

@ Apple, Sunnyvale

• Manage a 15-person team with an on-site and off-shore presence

• Oversee the rollout of new product features and incremental updates

• Raised customer satisfaction and consequently grew the team by 30%

• Continual work on performance enhancement & improved delivery time lines

• Establish common processes and setup extensive documentation