I am Senior Product Designer at Walmart Health & Wellness. Working with my cross-functional teams to design best-in-class Pharmacy and other health services for digital and omni-channel experiences. Serving over 35 million customers.
Led the design for the initiative to migrate 77% SMS enrolled pharmacy customers to the digital app, driving conversion to the Walmart pharmacy new digital offerings.
Collaborated with cross functional teams, including product partners, business teams, pharmacists, and developers, to identify current problems and design strategies for new pharmacy offering.
Redesigned the Walmart transfer prescription flow from competitor pharmacies, to increase app adoption.
Led design for Walmart's new initiative, providing accessible care to customers affected by social determinants of health (SDOH).
Led cross-functional and global teams to create mobile applications and web platforms. Designed for B2B e-commerce healthcare and automobile platforms and B2C telecommunication e-commerce platforms and messenger apps.
Conducted Design thinking Workshops with Product leads and managers. Created storyboards, user flows, and information architecture, designed wireframes and user interfaces. Collaborated with developers, PMs and business teams to execute agile sprint module.
Previous clients include: Roche, Etisalat, Pfizer, Mahindra, and CenturyLink