• Expert-level UI specialist focusing on visual and interaction design

• Modern Design Systems creation covering all aspects of UI/UX

• Best practices for accessible, responsive, interactive, and performant reusable components

• AI integration for content and custom agents

• Created a new component library and design system for branding and consistency across web properties and products, in alignment with Blue Cross Blue Shield's style guide

• Led design reviews, communicating with key stakeholders to unite the team around strategy and process

• Analyzed 3rd party AI components for training and customer service

• Traffic increased 7x+ during the year of implementation

• Designed and developed a travel website for news, interactive storytelling, and language learning

• Created a Design System defining color, typography, iconography, navigation, and layout

• Created itineraries, story ideas, and multi-model interactivity with audio enhancements

• Led architectural reviews. Provided system & UX recommendations to improve user experience

• Collaborated with engineering and marketing teams and gave presentations on proposed changes

• Improved performance significantly on desktop and mobile

• Designed a virtual classroom for online learning and many accessible and responsive web pages

• Developed a Resource Center to easily filter content by type, including white papers, infographics, and articles

• Redesigned the blog for improved usability and engagement

• Constant Contact acquired SharpSpring for $240M