# Susanne G.

> UX Architect | Enterprise SaaS | Legacy Systems | Tooling | Regulated Industries | I untangle complexity, guide delivery, and improve service-critical AI workflows | better-product-bureau.com

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/susanne

Www.better-product-bureau.com 

I help companies untangle complexity and bring clarity to their products through strategic UX. I specialize in UX architecture, agentic workflows, modular prompt architecture, interaction design, and scalable design systems for platforms or multi-user systems with complex role interactions, technical user flows, and policy constraints. I operate at the intersection of product, engineering, and real user needs, especially in environments where speed, regulation, and risk coexist.

My domain expertise spans fintech & trading, medtech & life sciences, supply chain, business intelligence and analytics, CMS platforms, hiring and background investigations, cloud management, and more. This cross-domain experience means I ramp up quickly in complex, regulated, or rapidly evolving industries and bring transferable insights that accelerate both alignment and delivery.

Www.better-product-bureau.com

## Work Experience
### Fractional UX Lead @ Better Product Bureau
Jan 2023 – Present | San Francisco Bay Area
At Www.better-product-bureau.com I provide fractional and contract UX leadership, spearheading UX architecture, end-to-end experiences, and strategy within cross-functional product teams. My focus is on building scalable products from the ground up, aligning on problems and solutions, translating design into code, and ensuring seamless implementation.

### UX Design Lead @ Guardian Alliance®
Jan 2023 – Jan 2025 | San Francisco Bay Area

### UX Design Lead @ Charles Schwab
Jan 2022 – Jan 2023

### UX Design Manager @ IQVIA
Jan 2020 – Jan 2022

### Staff UX Designer @ GE Healthcare
Jan 2018 – Jan 2020 | San Ramon, California, United States

### UX Design Lead @ Google
Jan 2016 – Jan 2016 | Mountain View, California, United States

### UX Design Lead @ Taulia
Jan 2015 – Jan 2016 | San Francisco, California, United States

### UX Design Lead @ Beyond
Jan 2015 – Jan 2015 | San Francisco, California, United States

### UX Design Lead @ AppFaktors
Jan 2014 – Jan 2015 | Palo Alto, California, United States

### Advertising Manager @ eBay
Jan 2011 – Jan 2014 | Berlin, Germany

### Product & Web-Designer @ Unknown
Jan 2008 – Jan 2011 | Berlin, Germany

### Communications Designer @ Axel Springer SE
Jan 2006 – Jan 2008 | Berlin, Germany


## Education
### Master's degree in Communication Design
Hochschule für Technik und Wirtschaft Berlin

### Psychology BA.Sc.
FernUniversität in Hagen

### Certificate in Usability Engineering
Humboldt-Universität zu Berlin


## Contact & Social
- LinkedIn: https://linkedin.com/in/sugroe
- Portfolio: https://Www.better-product-bureau.com

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Source: https://flows.cv/susanne
JSON Resume: https://flows.cv/susanne/resume.json
Last updated: 2026-03-25