# Susanne Morishige > Digital product designer and builder | Uber Freight Location: Greater Seattle Area, United States Profile: https://flows.cv/susannemorishige I'm a design player-coach currently working at the intersection of logistics and AI. I'm a go-getter who works fast and scrappy and can own the whole process from research to vibe-coded product. I'm always pushing to make sure we're solving the right problem, and never waiting for someone else to own the solution. My forte and most of my recent experience is bringing together cross-functional teams to set product strategy — conducting user research to understand to business problems, extracting accurate insights, using design to craft a vision everyone is bought into, and vibe-coding prototypes for quick iterative testing. Over the years I've lived abroad to lead global design work, ran innovation workshops for Fortune 100 companies, and taken on challenges across a wide range of industries. I’ve designed for massage therapists, gas station owners, discount shoppers, hikers, people with chronic health conditions, and construction workers. I am endlessly curious and have currently found my passion in the complexity of the freight industry, designing for shippers, truckers, and internal operators. ## Work Experience ### Staff Product Designer @ Uber Freight Jan 2024 – Present | Seattle, Washington, United States Developed an AI strategy roadmap for our flagship carrier app. Built a cross-functional team to find the intersection of user pain points, business value, and what AI is actually good at. Designed and tested three AI-powered concepts to offer higher value services, reduce operational costs, and improve delivery performance. ### Staff Product Designer @ Flexport Jan 2023 – Jan 2024 | Bellevue, Washington, United States Led design for the relaunch of the Convoy Platform post-acquisition ### Head of Product Design @ Convoy Inc Jan 2023 – Jan 2023 | Seattle, Washington, United States Managed a lean centralized team of generalist designers and prioritized research and design initiatives across the company. Implemented team-wide planning and project visibility, launched a company-wide design newsletter to improve cross-functional collaboration, and initiated design-lead vision projects to bring cohesion to disparate work streams. ### Lead Product Designer @ Convoy Inc Jan 2020 – Jan 2023 Led an overhaul of the carrier mobile app to address usability and extensibility issues. Brought the first externalization of Convoy’s technology to market: Convoy for Brokers. Led research and design for the first customers. Designed tools for our sales team to improve decision-making and risk assessment in pricing RFPs. ### Product Designer @ Convoy Inc Jan 2019 – Jan 2019 Learned a lot about truckers and two-sided marketplaces. Accelerated user growth and engagement in Convoy’s flagship carrier app by launching new features related to signup, search, browse, and bidding. ### Senior User Experience Designer @ Deloitte Digital Jan 2017 – Jan 2018 | Greater Seattle Area ### User Experience Designer @ Deloitte Digital Jan 2014 – Jan 2017 | Greater Seattle Area Led research and UX design to build new digital experiences for clients like Massage Envy, Walmart, ExxonMobil, Polaris, Kaiser Permanente, and JCPenney. Moved to Budapest to manage an international design team and run a global research effort. ### User Experience Research Intern @ Amazon Jan 2013 – Jan 2013 ### User Experience Research Intern @ Oracle Jan 2012 – Jan 2013 | San Francisco Bay Area ## Education ### Master’s Degree in Human–Computer Interaction and Design University of Washington, Master of Human-Computer Interaction + Design ### B.A. in International Economics, Cognitive Science UC San Diego ## Contact & Social - LinkedIn: https://linkedin.com/in/susanne-morishige-0300a839 - Portfolio: https://susannemorishige.com --- Source: https://flows.cv/susannemorishige JSON Resume: https://flows.cv/susannemorishige/resume.json Last updated: 2026-03-30