Empower new immigrants to become entrepreneurs. We host local and online events to connect people who are ready to start their entrepreneurial journey with business owners and side hustlers who've already taken the leap.

Leading the design of post-acquisition customer experience at Viome.

• Designed and launched the self-service subscription management feature in the Viome mobile app and responsive web app, reducing software expenses by $100K annually

• Established design brainstorming sessions with cross-functional teams to develop product solutions and created a user testing process to gather feedback, fostering product thinking culture and driving significant app improvements

Designed and shipped the virtual fitting room feature for Revery AI, increasing conversion rate by 20-25% for fashion retailers.

I designed the app from scratch and improved the drink ordering experience through design iterations, enabling customers to conveniently order ahead and bypass the typical 2-hour wait, significantly boosting customer satisfaction and service efficiency.

Zero& now has 15 store locations in the US.