# Susie Rios > Product Experience Designer | UX Design Enthusiast | Creating, Developing, and Delivering Impactful & Engaging Content Location: Livermore, California, United States Profile: https://flows.cv/susierios Hi there! πŸ“£πŸ‘‹ I’m a dedicated professional with a love for crafting engaging and educational content. With a background in content creation, education, and user experience design, I’ve had the joy of developing materials that resonate with both internal teams and external audiences. Whether it’s designing user-friendly curricula or leading tech integration, I’m all about making learning experiences shine. πŸ’‘βœ¨ I’ve had the pleasure of working with the Microsoft Industry Solutions team and Anju Software, where I focused on improving user satisfaction and making training programs not just informative but truly engaging. πŸ“ˆπŸš€ Most recently, I earned my Google UX Design certification through the Mom Project and Rise, which was a fantastic and fulfilling learning journey. πŸŽ“πŸ˜Š Creating visually appealing and impactful content is what I do best, and I thrive on turning ideas into beautiful, user-centric experiences that drive positive results. Let’s connect and explore how we can create something amazing together! πŸ’¬πŸŒŸ ## Work Experience ### Product Experience Designer @ Anju Software Jan 2026 – Present I sit at the crossroads of design, learning, and advocacy β€” which basically means I'm the person who asks "but does the customer actually get it?" in every product meeting. I partner across Product, Engineering, CS, and Support to turn complicated software into experiences that feel intuitive, empowering, and even delightful. Whether it's designing a new product, a training video, or a journey map no one else knew they needed, I make sure users don't just adopt our software... They love it! Experience Design: End-to-end journeys, service blueprints, and frameworks that make customers feel seen. Training & Enablement: Guides, videos, workshops built for engagement and the joy of learning a new skill. Insight-Driven Iteration: Turning feedback loops and usage data into experience and design upgrades. ### Product Training Specialist @ Anju Software Jan 2023 – Jan 2026 Creating, designing, and delivering content embodies my responsibilities as a Product Training Specialist. Not only am I training clients on a global scale how to use Pubstrat MAX, a web-based application that is fully configurable to fit the needs of any organization, but I also create the learning curriculum that accompanies the product. Pubstrat MAX is geared toward medical publishing so that pharmaceutical and medical device companies can efficiently publish their findings. Recently, redesigning Anju's Journal Selector and Conference Authority site which allows Users to search from thousands of Medical Journals and Conferences world wide. β€’ UX Design lead in redevelopment of web based repository services clients worldwide. β€’ Design, develop, and deliver instructor-led training and programs while answering real-time questions and using User case studies. β€’ Train clients on Anju product suites, Pubstrat MAX, through a series of training modules. β€’ Create client specific training agendas based on client’s product configuration and purchased modules. β€’ Ideate, create, and deliver internal onboarding materials for an interactive and engaging learning experience. β€’ As a SME, cross functionally communicate with all stakeholders to create engaging and impactful learning experiences. ### Sr. Content Marketing Specialist @ BDS Connected Solutions, LLC. Jan 2022 – Jan 2023 | United States As a strategic partner with Microsoft, we work together to create human-centric stories across multiple industries for audiences around the world. As a Sr. Content Marketing Specialist, I work in collaboration with my team to provide compelling copywriting, walking decks, scripts, articles, training guides, and one-pagers both internally and externally. β€’ Proof and edit content created for Microsoft with clear, concise, and grammatically correct copy. β€’ Research, analyze, ideate, and deliver content such as scripts, walking decks, training guides, copywriting, and one-pagers to be used by Microsoft on time. β€’ Provide educational and engaging narratives for internal communication using andragogy best practices. β€’ Collaborate with the Industry Solutions team and Microsoft executive stakeholders to design a customer journey and intuitive user experience. β€’ Build trusting relationships to establish a positive work environment and team success. ### Educator | Technology Coach @ Dublin Unified School District Jan 2013 – Jan 2022 | Dublin, California As an educator, I researched, created, and developed engaging lessons for a diverse group of students with individualized goals. I communicated with all stakeholders to provide feedback based on data. I frequently updated the CRM and LMS to help support the needs of students. Ultimately, I built relationships to allow students and the community to thrive academically and social-emotionally. ### Soccer Coach @ Various Companies Jan 2012 – Jan 2019 | San Francisco Bay Area Created and implemented training sessions for weekly objectives and team improvement. Successfully won championships through hard work and perseverance. Built strong relationships with players and families which allowed for open communication and a strong community. ### Winery Associate @ The Steven Kent Winery Jan 2007 – Jan 2019 | Livermore, CA The Steven Kent Winery is "for those who know". They serve great wines and specialize in Cabernet. As a winery associate, I had many hats from hostess to server to working check out. I assisted guests with all their wine needs including education of the wines and sales. As a winery associate, I was responsible for keeping up to date knowledge of the wines and inventory. ### Panel Assistant @ Cint AB Jan 2011 – Jan 2012 | Pleasanton, CA Cint is a privately owned software company that produces and sells market leading, innovate online research products for businesses, organizations and individuals involved in market research. The company specializes in SaaS, web-based software solutions offering efficient, user friendly online sample management and access, as well as online panel management products that are accessible worldwide 24/7. Headquartered in Stockholm, Sweden, Cint has offices across Europe, North America and Asia Pacific. For more information please go to www.cint.com/Company I provided support for over 7 million panelists worldwide. I helped find solutions to any issues they may encounter. I was also a resource for data entry, ensuring information is accurate and updated for the company and our 600+ panels. ### Soccer Referee @ United States Soccer Federation Jan 2001 – Jan 2010 Kept the safety of players while using the Laws of the Game Recruited youth and adult referees for the Referee Mentor Program Put on training events several times a year for youth and adult referees Mentored other referees, both youth and adult Created review training sessions and attended monthly meetings ## Education ### Bachelor of Arts in History California State University, Long Beach ### History University of Hertfordshire ### Credential in Teacher Education, Multiple Subjects CalStateTEACH ### Continuing Education and Teaching Units University of the Pacific ## Contact & Social - LinkedIn: https://linkedin.com/in/susie-rios - Portfolio: https://susierios.com --- Source: https://flows.cv/susierios JSON Resume: https://flows.cv/susierios/resume.json Last updated: 2026-04-13