# Suvedha Gopinathan

> Product Management Intern | MS in Engineering Management @SJSU | Ex-Freshworks

Location: San Jose, California, United States
Profile: https://flows.cv/suvedha

I am currently pursuing a Masters in Engineering Management, combining my data-driven approach with my technical expertise to address complex business challenges. With over three years of diverse experience across support, customer success management, engagement manager, solution architecture, and product management, I am adept at analyzing intricate customer issues and delivering effective resolutions.

Additionally, my experience at a startup involved working directly with the founders on hiring, business development, and strategic initiatives. This hands-on experience has developed my skills in both technical and business aspects, equipping me with a unique perspective on problem-solving and strategic planning.

I am enthusiastic about leveraging my background and ongoing studies to contribute to innovative solutions and drive business success. If you are interested in connecting or exploring potential opportunities, feel free to drop me a message or email me at suvegopi@gmail.com

## Work Experience
### Forward Deployed Engineer @ Atomicwork
Jan 2025 – Present | Palo Alto, California, United States

### President @ EMSA - SJSU
Jan 2025 – Present | San Jose, California, United States

### Product Manager @ saasgenie
Jan 2025 – Present | United States
As a Product Management Intern at SaaSgenie, I collaborate with cross-functional teams across product, engineering, and design to enhance our product offerings. My role involves supporting product planning and execution throughout the development lifecycle. I contribute to creating product requirement documents and user stories, conducting market research and competitive analysis, and participating in user research to gather customer insights. I assist in managing the product backlog, tracking development progress, performing product testing, and analyzing data to guide product decisions.

### Product Consultant - Onboarding Specialist @ Sevah.ai
Jan 2023 – Jan 2024 | Chennai, Tamil Nadu, India

### Product Specialist @ Freshworks
Jan 2022 – Jan 2023 | Chennai, Tamil Nadu, India
1. Effectively oversaw and nurtured a diverse portfolio of mid market and enterprise clients with a focus on diverse regions, notably the UK and US.
2. Solely managed customization queries, offering guidance and implementing changes in the customer portal for clients in the US.
3. Collaborated with the Bug team to streamline bug fixes and expedite deployments.
4. Acted as a liaison between clients and the development team, ensuring prompt resolution of backend issues.
5. Provided personalised product solutions to meet specific customer requirements, contributing to overall client success.

### Graduate Trainee @ Freshworks
Jan 2021 – Jan 2022 | Chennai, Tamil Nadu, India

### Internship Trainee @ Hexaware Technologies
Jan 2021 – Jan 2021 | Chennai, Tamil Nadu, India


## Education
### MS in Engineering Management
San José State University

### Bachelor of Engineering - BE in Electronics and Communications Engineering
Sri Krishna College of Technology

### Higher Secondary
Bharathiyar Matriculation School


## Contact & Social
- LinkedIn: https://linkedin.com/in/suvedhag

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Source: https://flows.cv/suvedha
JSON Resume: https://flows.cv/suvedha/resume.json
Last updated: 2026-04-10