Technical Lead | Telus | Apr 2022 - Oct 2022
• Led a 7-person nearshore team to build a self-service web app (React) for product activation/cancellation, reducing call center load and improving customer satisfaction.
• Partnered with third parties for seamless integration and collaborated with the PM on a sustainable roadmap.
Full Stack Engineer | Technology Giant | May 2021 - Mar 2022
• Contributed to the Developer Platform (Backstage.io) to improve dev experience and streamline tooling.
• Collaborated with the Pulumi team to automate infrastructure provisioning, increasing efficiency.
Technical Lead/Platform Engineer | Gap Inc | Feb 2018 - May 2021
• Decomposed a monolithic frontend into micro-frontends, increasing scalability and reducing post code freeze deployment times from weeks to hours.
• Automated Jenkins CI/CD pipelines for 10+ teams (Groovy), improving deployment frequency and reducing errors.
• Maintained the server-side A/B testing platform (F5) for reliable experimentation, enabling data-driven product development decisions.