Developed and maintained a fast, scalable e-commerce web solution (NextJS, React) resulting in a more efficient, user-friendly shopping experience and increased customer satisfaction.

• Enabled autonomous website management (Contentful), streamlining content updates for marketing teams, and migrated off Adobe Experience Manager (AEM).

• Automated pre-renewal emails (MJML, Azure Functions, SendGrid, Braze), eliminating surprise charges and addressing a critical customer experience gap.

• Achieved significant cost savings—reducing platform expenses by tens of thousands—by consolidating AEM tenants.

Mobile Engineer | Global Healthcare Leader | Jul 2023 - Aug 2024

• Developed a React Native Mobile App enabling customers to make informed lifestyle changes based on continuous glucose sensor data to improve user health and wellbeing. Partnered with product to define an MVP design aligned with timeline and impact goals.

• Spearheaded a content traceability solution to address gaps in content promotion, ensuring information integrity and FDA compliance.

Technical Lead | Telus | Apr 2022 - Oct 2022

• Led a 7-person nearshore team to build a self-service web app (React) for product activation/cancellation, reducing call center load and improving customer satisfaction.

• Partnered with third parties for seamless integration and collaborated with the PM on a sustainable roadmap.

Full Stack Engineer | Technology Giant | May 2021 - Mar 2022

• Contributed to the Developer Platform (Backstage.io) to improve dev experience and streamline tooling.

• Collaborated with the Pulumi team to automate infrastructure provisioning, increasing efficiency.

Technical Lead/Platform Engineer | Gap Inc | Feb 2018 - May 2021

• Decomposed a monolithic frontend into micro-frontends, increasing scalability and reducing post code freeze deployment times from weeks to hours.

• Automated Jenkins CI/CD pipelines for 10+ teams (Groovy), improving deployment frequency and reducing errors.

• Maintained the server-side A/B testing platform (F5) for reliable experimentation, enabling data-driven product development decisions.

DevEx Engineer | Application Performance Monitoring Company | Apr 2017 - Oct 2017

• Transitioned a 7GB monolith to a microservices architecture, improving app scalability and resilience.

• Migrated a homegrown build system to TeamCity, reducing build pipeline duration by 4x and significantly improving developer productivity.

Full Stack Engineer | Major Tax Company | Oct 2016 - Mar 2017

• Developed a chat-based tax preparation mobile product (Angular 1.5, Ionic) for gig workers (e.g., Lyft, Uber drivers), simplifying a complex tax process.

• Developed an internal web app streamlining tax prep and customer assistance workflows for experts.