# Suz Tocco > Senior User Experience Designer Location: Kirkland, Washington, United States Profile: https://flows.cv/suz A creative, organized design professional with more than 24 years experience in product/application development and e-commerce solutions; presenting creative and innovative design solutions based on client criteria; and improving internal processes. Looking to contribute in a Sr. UX design or design management role with a consumer focus. Specialties: Product design, graphic design, branding and identity, engineering and materials ## Work Experience ### Principal Designer @ Microsoft Jan 2023 – Present | Seattle, Washington, United States Principle Designer on Teams Platform ### Product Designer @ Facebook Jan 2021 – Jan 2022 | Remote Currently designing fresh and innovative experiences for the Feed and Stories Team for Facebook App. Stay tuned... ### Product Designer @ Meta Jan 2021 – Jan 2022 | Remote ### Senior User Experience Designer @ Microsoft Jan 2013 – Jan 2021 | Redmond, WA Outlook Design Collective For close to a decade now I have immersed myself in all parts of Outlook from large screen to tablet and mobile with the goal of helping people connect, organize, and get things done (while having a sense of security and belonging). • Currently focusing on Triage and Communication features and envisioning within Outlook. • Lead tablet design strategy and vision for Outlook mobile. • Designed and prototyped deeper integrations of Calendar features within Outlook mobile scenarios to delight users 'on the go'. • Completely redesigned OWA calendar peeks, meetings, and forms for transition to react codebase. • Created framework components and experience pattern systems to be utilized by designers across the organization. ### Senior User Experience Designer @ Inspirata (formerly Caradigm) Jan 2011 – Jan 2013 | Bellevue • Established and manage the overall creative direction and developed the visual design language (multiple themes) to be used by all Caradigm applications. • Designed an expansive and cohesive visual “toolkit” of controls, modules, and navigation elements which I maintain and partner with development to build to spec. • Act as a sole designer on applications as well as mentor and collaborate with the UX team to ensure a cohesive and consistent user experience. • Work with numerous product and development teams (U.S. and abroad) to ensure UX design bars are met, to ensure design consistency across products, as well as to negotiate priority and act as the voice of UX. ### Senior User Experience Designer @ Microsoft Jan 2008 – Jan 2012 | Redmond, WA • Contributed to three design patents for our HealthVault Community Connect product suite. • Developed visual design language and product designs for our hospital, provider, and patient portal solutions. • Designed features for hospital clinicians and doctors such as patient identification, labs, vitals, problems, medications, trending result analysis, and scorecards that were extremely intricate and data heavy, while ensuring patient data safety and accessibility. • Worked to develop solutions to address larger scale government initiatives focused on reducing costs to the U.S. medical community and providing better patient care such as 30 day Readmissions and 72 hour ED Revisit reports and interactive analytics. • Designed engagement solutions that incorporated applications and health devices to help consumers manage high blood pressure, diabetes, weight management, and more using HealthVault to store and manage all data. • Collaborated with high profile partners to design and integrate HealthVault’s health data solutions within their portals while respecting their brand identity. • Architected theme solutions to let partners easily customize and brand our white label solutions. ### Senior Design Manager-Promotions @ Expedia.com Jan 2007 – Jan 2008 MARKETING DESIGN/TEMPLATES AND SPECIFICATIONS/PROCESS EFFICIENCY • Developed a comprehensive standards framework that reduced design resources by 70% for daily promotional pages and quarterly micro-sites. • Pioneered creation of a master image repository that reduced image searches and purchases by an average of 40% per promotion. Project involved managing a cross-functional team on a tight deadline to acquire a diverse set of images for more than 50 top travel destinations from stock agencies, internal resources, and local Visitors’ Bureaus to ensure free usage rights to image libraries. • Built an end-to-end, plug-and-play visual template library and process that let some business teams essentially bypass the design and media acquisition project phases, significantly reducing time to market and cutting design maintenance costs by nearly 100%. • Collaborated with content team, internal stakeholders, and partners to design visually-rich, multi-branded marketing and promotional campaigns and to ensure maximum partner visibility and ad revenue via traditional and non-traditional media placements in the UI. • Worked closely with the information architect to design a new suite of flexible, data-driven page templates that scale to accommodate different business teams with fewer design resources required. MANAGEMENT • Hired and managed a team of six full-time designers. • Collaborated with multiple external agencies to manage additional design projects. Involved scoping work, estimating design resource schedule, and tracking and communicating project status. • Acted as de facto art director and creative director for 5 months during leadership transition. ### Senior Product Designer @ Beauty.com Jan 2005 – Jan 2006 •Worked independently as sole Beauty.com designer to design and spec all new site features, brand stores, promotions, and print collateral. •Architected reusable global design templates to be used across Beauty.com and Drugstore.com which more than doubled efficiency, leaving more time to be spent in the creative arena. •Partnered with Drugstore.com designers to create a consistent user experience across sister web sites for improved customer usability. ### Senior Product Designer @ drugstore.com Jan 2005 – Jan 2006 | Bellevue • Worked on a number of projects that spanned Drugstore/Beauty.com See Beauty.com below... ### Senior Design Manager @ Cingular Wireless Jan 2004 – Jan 2005 • Partnered with business owners to produce and implement integrated customer messaging and touch points during Cingular’s merger with AT&T Wireless. • Collaborated with design team and development team to design a transaction-driven purchase experience with an integrated package engine, which was groundbreaking and innovative to the cellular e-commerce space. • Analyzed usability data to improve functionality throughout Web product pages. • Concepted and simplified features in new purchase experience to help increase conversion numbers. ### Product Designer @ BelloMano Jan 2002 – Jan 2004 Wrote an introductory press release published by three major magazines, including Dog World. Designed and coded a fully functional e-commerce site. Coordinate and direct all product photo shoots. Conceptualize and create new products from recipe to final graphics and packaging. Independently create all marketing, packaging, and online graphics. Collaborate with the marketing/sales team to create new marketing relationships. Manage all vendor accounts and accounting. ### Product Design-Windows Product Team, Encarta, MSN Photos @ Microsoft Jan 2001 – Jan 2004 Prototyping Collaborated with project management to design and create prototypes illustrating Longhorn, the next version of Microsoft Windows, to senior management to help them better envision product functionality. Designed and built fully functional prototypes with HTML and Flash that included animation and interaction. Product Design/Usability Partnered with international product managers to create a consistent user experience across international Web sites. Created compelling visuals for various CD and Web products, working both independently and with other designers. Broad Support Collaborated with localization teams to create cohesive international online advertising campaigns as well as international Web sites. Worked independently to design all sweepstakes, advertisements, and Web graphics for MSN Photos marketing initiatives. ### Product Designer @ 50 Percent Grey Jan 2000 – Jan 2003 LWhite Voices. Currently crafting a new Web presence for local voice-over artist. Ilium Associates. Designed Environmental Signage for large scale transportation systems. Lihudis Properties. Designed new corporate identity package. Viziant. Designed 3-D animations for Web delivery. InfoRocket. Designed online marketing solutions for various themes. Tumi. Designed multiple concepts for comprehensive signage solutions in stores worldwide. Shepard Moon Concoctions. Illustrated and designed labels for an aromatherapy product line. ### Graphic Web Designer @ CVS Health Jan 2000 – Jan 2001 Collaborated with writers, marketers, project managers, and other designers to deliver creative design solutions and to improve user experience based on usability testing, competitive analysis, performance metrics, and customer feedback. Created innovative design solutions for new Web site sections and sales promotions within an established look-and-feel which resulted in an award for Best Site Design (3rd Place, Seattle Webgrrls). ## Education ### Bachelor of Science (BS) in Industrial and Product Design Western Washington University Jan 1994 – Jan 1998 ### Associate's degree Edmonds College Jan 1993 – Jan 1994 ### General Washington State University Jan 1992 – Jan 1993 ## Contact & Social - LinkedIn: https://linkedin.com/in/suztocco - Portfolio: http://suztocco.com/ - Portfolio: http://suztocco.com/wp-content/uploads/2013/09/SuzanneTocco_resume2013.pdf - X: https://twitter.com/suztocco --- Source: https://flows.cv/suz JSON Resume: https://flows.cv/suz/resume.json Last updated: 2026-03-30