Led multidisciplinary team of designers, illustrators, researchers, writers and design technologists visioning and crafting the OS for Global Trade.

* Shaped product vision, OKRs, and roadmap in collaboration with cross-functional partners.

* Established processes to ensure team impacts key business metrics within agile framework.

* Ensured a holistic & thoughtful approach to team hiring, leveling, performance management.

* Championed variety of initiatives aimed at creating an environment where design & research team members can thrive and grow.

As the Freight Operations design leader at Flexport, I focused on products enabling our key services: Ocean, Air, Rail, Trucking, Customs, Warehousing.

* Mentored team of talented product designers.

* Collaborated with leaders across company to shape and implement product vision.

* Facilitated cross-functional ideation and design sessions.

* Contributed to how the design team screens, interviews, and onboards new designers.

* Organized guest speakers and other development opportunities for product designers.

* Shared design learnings via internal talks, design blog, and events such as SF Design Week.

Ejenta is a San Francisco based company applying artificial intelligence, agent technology and sensor technology to the development of intelligent personal assistants for daily living, healthcare and wellness. Ejenta's agent platform is based on exclusively licensed NASA technology and 20 years of research in human activity modeling, human-robot interaction, multi-agent systems and security. As the sole design and product leader, I led all aspects of their service design including requirements gathering, user research, concept development, interaction & visual design, and messaging. Key accomplishments:

* Launched two remote health monitoring pilots with Kaiser-Permanente using Nokia's connected health ecosystem (formerly Withings).

* Created responsive web app design with full support on phones, tablets, and desktops.

* Led the data analytics strategy including population, individual, & predictive analytics.

* Developed Alexa & Google Assistant voice prototypes in collaboration with engineering team.

* Designed blue sky product integration concepts to attract wellness partners.

* Ran collaborative design workshop for clinicians at Kaiser-Permanente's Innovation Center.