Experience
United States
Led the development of 4 projects for BillGO's front-end team collaborating with 10 engineers and 5 cross functional teams
o Spearheaded the development of a new user experience for the app's front-end
o Led the team in modernizing our tech stack with React Native, grasping the intricacies of a new codebase architecture
o Prioritized and managed the product backlog for our legacy React application, addressing bugs & enhancements, and reducing technical debt alongside the React Native transition
o Launched an application for Customer Service Representatives (CSRs) to manage incidents, user and payment information
Developed responsive, accessible, user interface components for the Bill Pay platform using React, JavaScript, and TypeScript
Built an administrative portal from scratch with 30+ features for BillGO's clients and internal teams to manage user information, incidents, and payments
Implemented unit tests using Jest framework, achieving 80% test coverage following a TDD approach
Worked closely with the UX design team during design thinking sessions to identify gaps, and designed reusable components
Collaborated with product team to identify gaps in existing features and define new features aligned with business objectives
Automated the UI team’s release process reducing manual effort by 95% and improving operational efficiency
Facilitated pre-planning, planning, grooming, sprint review, retrospective meetings, and daily stand-ups as the Scrum Master
Analyzed the sprint history and adjusted the sprint velocity by 22% to allow sufficient time for code reviews and testing
Led technical discussions with developers while also presenting roadmaps, sprint goals, progress, and outcomes to executive leadership for each sprint
Proposed and developed a prototype of a GenAI-powered conversational AI chatbot that helps reduce the volume of requests processed by the Customer Service team and offers personalization
United States
Led a development team to build responsive web applications using MERN (MongoDB, Express, React, Node.js) stack along with an active contribution to front-end and back-end development.
o Built and successfully launched a gamification application (GameOn) for the IBM Cloud Sales Enablement team, motivating sellers to monitor their learning progress through a point-and-award system.
o Engaged actively in all phases of Product development life cycle and Software development life cycle.
o Improved user engagement by 10-fold since its launch growing active users and increasing user adoption through continuous feature enhancements.
o Rewarded with OTAA (Outstanding Technical Achievement Award) for my contribution to building GameOn platform.
Mentored junior developers and interns in the team.
Conducted a cost-benefit analysis and achieved a 30% reduction in migrating an existing VM-based application to IBM Cloud.
Negotiated the project budget skillfully, achieving a 20% reduction in costs while integrating applications from other teams.
Automated and scheduled tasks to query data and generate analytics reports used by higher management.
Performed sentiment analysis of COVID news articles for Data Science team and created visualizations with statistical insights.
Proposed and built a prototype for an exclusive hackathon management platform for IBM by streamlining existing services.
2015 — 2018
United States
Formulated automation test plans, oversaw test execution progress, and assumed full responsibility for crafting automation test scripts catering to functional, integration, and end-to-end testing.
Achieved a 90% reduction in regression test execution time, cutting total test time from 5 hours to 30 minutes.
Identified potential gaps and communicated them to product, design, and development teams.
Hyderabad and Chennai, India
Gained hands-on experience in different testing types - unit, integration, smoke, black-box, white-box, and regression testing.
Operated within an agile workflow model, actively participating in daily scrum meetings, sprint planning, and reviews.
Served as a Team-Lead overseeing a team of 4 members while mentoring new hires and interns.
o Received 'A-team' and 'Dream team' awards for defect-free application launches despite tight timelines.
Education
2021 — 2021
Product School
Product Leader Certification
2021 — 2021
University of Cincinnati
Masters in Computer Science (Data Science concentration)
Jawaharlal Nehru Technological University