# Swetharaksha Jayakumar > Staff Software Engineer at ServiceNow Location: Sunnyvale, California, United States Profile: https://flows.cv/swetharaksha ## Work Experience ### Staff Software Engineer @ ServiceNow Jan 2020 – Present ### Software Engineer @ StubHub Jan 2015 – Jan 2020 | San Francisco Bay Area - Currently developing stream processing microservices using Spring Cloud Data Flow to source events and inventory from sellers. These apps use Cloud Spanner as database, Pivotal Cloud Cache for performance and are deployed to GCP via Pivotal Cloud Foundry. - Developed Java Springboot apps for Sales Pro, a full-stack inventory and sales management web app which sources annual ticket inventory worth $60M from 500+ brokers globally. - Implemented and delivered critical frontend components in SalesPro using VueJS. ### Software Engineer @ LogiGear Corporation Jan 2012 – Jan 2015 | Foster City, California - Led development of test automation frameworks for LogiGear’s client relationships with General Mills and Halliburton. Managed 3 geographically distributed client teams. - Designed and developed an internal website called Product Development Queue used by LogiGear clients to manage and track requirements across geographically distributed teams. - For General Mills: Designed and developed a cross-platform test automation framework for web applications. - For Halliburton: Developed customizations in Python for Test Architect, LogiGear’s proprietary testing software to test Halliburton’s desktop and web applications. Integrated TestArchitect with TFS (now Azure DevOps Server), Halliburton’s ALM tool, for a stable continuous integration process. ### Part-time Technical Assistant @ PALS, Rutgers University Jan 2010 – Jan 2012 - Modified/ made enhancements to their website using Joomla! - Providing tech support services for PALS computers - Assisting the administrative department ### Graduate Student @ Rutgers, The State University of New Jersey Jan 2010 – Jan 2012 | New Jersey Project Work: Application on Facebook • Conceptualizing, designing and implementing an application on Facebook by understanding interaction design, motivation and communication theories. • The application is a game that aims at improving the interaction within a social group/network where a friend can post a question about another friend and mutual friends answer it. It is implemented using PHP, HTML, CSS and JavaScript. Fantasy Stock Market League • Designed a fantasy stock market league through different phases like requirement analysis, use case development, domain analysis, interaction diagrams and testing. • Implemented trading options like Market & Limit orders in chunks at different prices taking into account the trading velocity at different times using PHP and Java Script. Multicast Protocol • Designed and implemented a multicast protocol on a C++ based abstract platform that delivers to the best K out of M nodes using an algorithm to choose destinations at minimum distances from the source. • Each router updates the routing table with that of its immediate neighbors in order to converge at a final one. When data packets arrive, depending on the value of K each router decides to forward the packet to the immediate neighbor on the least distance path. Web Based Stock Forecaster • Proposed a stock prediction scheme based on technical analysis to predict stocks for the client. Stock information extracted from Yahoo! Finance was inserted into a database on MySQL server. Cache Optimization by Implementing Sniper Cache • Tested four benchmarks for different cache sizes, organizations and replacement policies using a simulation tool - Simplescalar on Ubuntu 10.04 and evaluated their performance. • Designed and implemented Victim Cache at every level of cache architecture in Simplescalar using C and achieved 75% improvement in cache performance by reducing the miss rate. ### Project Intern @ Hexaware Technologies Jan 2011 – Jan 2011 - Designed the functional specifications for a client specific upgrade of PeopleSoft ELM application from version 9.0 to 9.1 - Familiarized myself with PeopleSoft 9.0 & ELM and analyzed the current version of PeopleSoft ELM used by client - Compared the current features against the client requirements and was instrumental in implementing 2 custom features - Surveys and Notifications ## Education ### Masters in Computer Engineering Rutgers University ### B.E in Electronics and Communications Anna University Chennai ### Bachelor of Engineering - BE in Electrical, Electronics and Communications Engineering SSN College of Engineering ### Stanford University ## Contact & Social - LinkedIn: https://linkedin.com/in/swetharaksha --- Source: https://flows.cv/swetharaksha JSON Resume: https://flows.cv/swetharaksha/resume.json Last updated: 2026-04-12