Contributed to the development and launch of promotional features, including the "7th Item Free" offer, which helped drive customer engagement and sales growth.

Led the migration of self-checkout systems to Canadian stores, ensuring seamless integration with local payment methods and compliance with regional regulations e.g tax, bottle deposit, eco fee.

Collaborated cross-functionally with engineering, product, and operations teams to identify pain points in the customer journey, driving initiatives that improved overall service delivery.

Contributed to UX/UI improvements by gathering customer feedback and testing new features, enhancing both user engagement and conversion rates.

Created React bridge to establish communication between react native layer and native modules.

Ensuring stability of tablet based self-checkout react native app using typescript in 2200 production stores.

Successfully reduced technical issues from 11% to less than 1%, significantly improving the accuracy and reliability of financial reporting and data integrity.

Worked closely with the (L3) technical support team to identify and resolve complex issues reported from the field, ensuring prompt resolution of technical challenges and minimizing system downtime.

Introduced custom event logging for misconfigured stores, providing detailed information on the root causes of issues. This streamlined the troubleshooting process and reduced response time for resolving technical problems.

Developed and deployed a robust API retry mechanism, improving system reliability by ensuring that failed API calls are automatically retried, reducing downtime and enhancing user experience.

Managed the application release process by deploying new releases to canary test stores before initiating an incremental rollout to 2200 production stores, ensuring stable and reliable releases.

Spearheaded the development of new features including a free user experience flow, lock state, and credit score tracking, enhancing user engagement and retention.

Optimized and streamlined the maintenance of existing features, such as in-app purchases and redeemable rewards, improving performance and user satisfaction.

Introduced MobX for state management and TypeScript to the project, elevating the team’s developer experience and ensuring better code maintainability and scalability.

Collaborated cross-functionally with product managers, backend developers, and design teams to ensure smooth feature rollout and alignment with business goals.

Worked with React bridge to communicate between react native layer and native modules.

Dating App

Gift Card Trading App

Point of Sale (POS) System

Used React Hooks, React Navigation and NPM packages for the front end design.

State management was done through Context API.

Helped students with their computer science coursework.

Assisted TAs during weekly assignment labs and held office hours in the help lab.

Explained difficult and abstract computer science concepts to struggling students.