# Sylvia Nguyen Dang > Principal Product Designer | Healthcare AI | ex-Uber Location: San Francisco, California, United States Profile: https://flows.cv/sylvianguyendang I'm a design leader with 14+ years of experience across healthcare, B2B SaaS, finance, education, ridesharing, and consumer services. I have a proven history of driving innovation and growth through design. I'm currently a Principal Designer at Providence Digital Innovation Group, designing AI-powered experiences from zero to one for complex healthcare systems. Previously, I led product design at Frame to empower individuals around fertility health and family building. I also provide strategic design consulting to startups and small businesses, helping my clients create products that engage customers and drive business growth. At Elation Health, I designed clinical workflows and enterprise tools to enable independent primary care providers to deliver the highest quality patient care. As the first Product Design hire at Lambda School, I designed and shipped a suite of job search products from zero to one. At Uber, I launched partnerships that increased rider acquisition and driver engagement. I also collaborated with product, engineering, and design teams to make the Uber app more accessible for deaf drivers. My expertise includes product design, UX and UI design, product strategy, web and mobile design, user research, usability testing, visual design, systems thinking, content strategy, information architecture, customer acquisition and engagement, accessibility, and social impact. ## Work Experience ### Principal Product Designer @ Providence Jan 2024 – Present | San Francisco Bay Area The Digital Innovation Group (DIG) at Providence builds next-gen products for healthcare. DIG is both a startup and a tech incubator that launches innovative solutions to improve patient outcomes and expand healthcare services for one of the largest health systems in the U.S. ### Founder and Principal Designer @ SND Design Jan 2017 – Present | San Francisco Bay Area I advise high-growth startups and Fortune 500 companies on design. Clients include: Pilot, Guideline, CBRE, Daylight Design, JP Morgan Chase Bank, In Place, PTG Linen Service, Harrison Hotel ### Lead Product Designer @ Frame Jan 2023 – Jan 2024 | San Francisco Bay Area First design hire. Led product, research, & brand design. Frame is a fertility health startup that provides virtual care, evidence-based education, and board-certified fertility coaching and clinical care to help people build their families. ### Senior Product Designer @ Elation Health Jan 2021 – Jan 2023 | San Francisco Bay Area Designed experiences to help independent primary care providers deliver the highest quality patient care. I focused on improving clinical workflows for care teams, integrating patient data from multiple sources, and creating new team management systems for complex healthcare enterprises. ### Product Designer (1st PD hire) @ Lambda School Jan 2019 – Jan 2021 | San Francisco Bay Area As the first Product Designer at Lambda, I designed end-to-end experiences and interfaces across the student journey to help students learn, track their progress, and successfully launch their tech careers. I researched, designed, and shipped multiple products (e.g., Job Board Tracker, Job Finder, student profiles, learning dashboards), creating a suite of products that work together to empower the student experience. I built the foundation of our design culture by creating best practices for user research, design processes, and a design system, hiring and mentoring other designers, and advocating for the value of design across the company. ### Business Development Manager @ Uber Jan 2015 – Jan 2017 | San Francisco Bay Area • Launched national campaign for deaf and hard-of-hearing drivers. Collaborated with Product, Engineering, & Design teams to develop app UI/UX, conducted user research with stakeholders, and coordinated go-to-market strategy. • Negotiated national business development deals with education, healthcare, financial, retail, and career service partners to acquire more drivers to the Uber platform and build loyalty rewards for drivers. • Managed partnership lifecycle of 25+ national deals from partnership sourcing to contract negotiation, internal/external communications, branding, project management and implementation. ### Marketing Manager and Visual Designer @ Uber Jan 2013 – Jan 2015 | San Francisco • Led visual design for SF Operations Team to create marketing and social assets. Worked directly with central Uber Brand Team and oversaw new content creation. • Created and executed unique marketing campaigns to increase brand exposure and new user acquisition: UberPITCH, UberCYCLE, UberCHOPPER, UberRESOLUTION • Negotiated regional business development deals with retail/entertainment, sports, hospitality, university, and large event partners in Northern California from idea generation, to contract negotiation, to on-the-ground execution • Managed paid acquisition campaigns in mass email marketing and traditional media buys. Negotiated rates, oversaw content creation, and established metrics to analyze conversion. • Launched Uber Northern California's first corporate social responsibility arm. Strategized brand content and communications, secured nonprofit partnerships, and produced positive impact campaigns that utilize Uber's technology platform for good. ### Community Programs Manager @ City CarShare (acquired by Getaround) Jan 2011 – Jan 2013 | San Francisco • Wrote RFPs and grants that secured $360,280 in federal funding for AccessMobile, the industry’s first wheelchair-accessible carshare program. • Successfully expanded the number of CCS locations in the Bay Area by 22% across the entire fleet through business development partnerships. • Managed development of CommunityShare (low-income program) and expanded membership by 30%. • Developed and designed marketing programs and conducted community outreach to expand overall CCS membership. ### Executive Fellow, Capital Fellows Program @ California Environmental Protection Agency Jan 2009 – Jan 2010 • Selected by highly competitive Capital Fellows Program to serve in California state government executive branch • Represented CalEPA in stakeholder meetings on state environmental and regulatory affairs and produced environmental legislation summaries and policy analyses. • Wrote and edited speeches/presentations delivered by Undersecretary and assisted Communications Director in developing Cal/EPA publicity materials. • Assisted planning of Environmental Council of the States conference for 150 state and federal officials. ## Education ### Master of Arts - MA in Sociology Stanford University ### Master of Design in Interaction Design California College of the Arts ### BA in Comparative Studies in Race and Ethnicity; Human Biology Stanford University ## Contact & Social - LinkedIn: https://linkedin.com/in/sylvianguyendang - Portfolio: https://www.sylviand.com --- Source: https://flows.cv/sylvianguyendang JSON Resume: https://flows.cv/sylvianguyendang/resume.json Last updated: 2026-03-30