Clients: Licensed Property and Casualty Insurance Agent with formal training and hands-on experience in personal lines, policy servicing, and client support. Experience in auto and home coverage, conducting detailed policy reviews, identifying coverage gaps, and guiding clients toward solutions tailored to their individual needs and budgets.

Katie Chase - Agency

Part of the sales team at State Farm, where I contributed to new customer onboarding and win-back customer initiatives. I actively promoted coverage solutions, assisted in welcoming new policyholders, and re-engaged former clients by reviewing their needs and presenting competitive options.

Brittaney Keys - Agency

Clients: Licensed Property and Casualty Insurance Agent with months of hands-on Part of the sales team at State Farm, where I contributed to new customer onboarding and win-back customer initiatives. I actively promoted coverage solutions, assisted in welcoming new policyholders, and re-engaged former clients by reviewing their needs and presenting competitive options

Clients: IPSOS, Tyson Chicken, Zielke Plumbing, Bay Area Bio Clean, Berkeley Livermore Lab, MD Spa, Mainstay CPA, Princess Cruises, Toby Keith, Ducks Unlimited, Indiana Jones, and Scala Golf brands, distributed for the PGA tours.

Developed comprehensive corporate identities from concept to execution, including brand strategy, logo design, visual systems, typography, color palettes, and brand guidelines. Created cohesive marketing and communication materials both digital and print to ensure consistent, recognizable, and impactful brand representation across all platforms. Collaborated with stakeholders to translate business objectives into compelling visual narratives that strengthened brand positioning and enhanced audience engagement.

Contract Work: Data input on a web-based platform, preparing an initial report forms and supporting documentation for completeness and accuracy. An accountant meticulously reviews the draft presentation, examining the financial analysis to ensure its precision and enhance the decision-making process of the final presentation. This review process ultimately leads to the signing off the finalization of documents presentation for the client.

AWS department created process flows, wireframes, and visual design mockups and effectively conceptualize and communicate detailed interaction behaviors. Worked closely with cross-functional teams to help define business and feature requirements via empirical online data, usability testing, market research, and proven UCD principles.
 System design and lucid chart flow design with optimized performance of new and existing features by actively participating in usability testing and interpreting analytics data using Omniture Site Catalyst. Contributed to user interface design Iconography, Typography, and design development best practices and standards ecommerce trends, information architecture and design. Design Development Process using Figma, and in addition also utilized Adobe Creative Suite software for design projects.