Building the the future of AI agents

• Product Manager in the Customer Experience Organization at Cisco

• Owned end-to-end product development for Cisco travel tool to be used by 30K+ employees, conducted user interviews, identified business and technical requirements

• Led discussions with GTM & product teams and customers across America and Europe to resolve usability gaps in new service offering, carried out root cause analysis, developed closed loop case resolution process and created internal and external marketing material leading to 90% improvement in case resolution time

• Facilitated seamless collaboration across 10+ PMs to drive the competitive analysis of embedded support offerings across all Cisco product architectures, thus developing unique product positioning strategy and enriching product features

• Worked across legal, product, sales and operations teams at Cisco to simplify 12 policy & process bottlenecks that spanned 500+ deals and $250M in bookings leading to improved efficiency, collaboration between teams and customer satisfaction

• EPM intern in Apple’s Hardware Technologies Division, Battery New Product Introduction (NPI)

• Manage communication and collaboration across the entire internal and external cross functional teams maintaining Apple’s aggressive standards in quality, innovation, time to market, cost, and volume

• Lead program activities to meet the overall program objectives focusing on improving efficiency and quality and meeting build targets, engineering/marketing release schedules

• Manage, maintain, and update schedules of project releases at the OEM (Original Equipment Manufacturer) to prepare for mass production, while leveraging engineering resources in Cupertino

• Oversee changes in OEM factories required to support design changes, quality improvement initiatives, yield requirements

• First employee at Anthro Energy, a battery startup developing next generation flexible batteries

• Developed a comprehensive go-to-market strategy highlighting growth opportunities, potential markets, and entry barriers leading to funding by the Department of Defense

• Created initial marketing material and worked on business development, customer interviews and developing relationships with inital cohort of customers

• Set up communications with raw materials suppliers from China thereby securing channel for raw material procurement and reached out to contract manufacturing partners to enable the successful pilot scale manufacturing