• Led the design strategy for a human-centered portal, crafting a cohesive, conversational interface to showcase AI actions, build trust, and streamline workflows.

• Conducted user research through interviews and field observations to uncover pain points in sales and operational workflows for small healthcare businesses.

At Nexxtway, I've diversified as a Product Designer and front-end engineer, each role enriching my professional journey. I worked on developing innovative internal products and providing tailored solutions for clients.

* EverTransit:

I worked alongside product leadership at EverTransit, to steer strategic initiatives and enhance user engagement within their fleet management platform.

• Spearheaded the redesign of a modern Driver App, boosting accessibility and aligning user needs with business goals.

• Designed a self-onboarding solution, reducing manual effort by 90% and optimizing customer activation efficiency.

*Paquete.io:

• Led the design strategy and execution of an AI-powered package management system, reducing processing time by 58%.

• Designed interactive prototypes and contributed to front-end development, delivering an MVP in under 3 months.

*Rainbow Design System:

• Streamlined collaboration and implementation by creating a scalable design system, reducing design time by 31% and development time by 49%.

• Standardized foundational design elements to ensure cross-platform consistency and improve accessibility through WCAG compliance.

• Strategized and designed a user-centered phone top-up platform, streamlining the experience into a 3-step flow.

• Enhanced user trust and adoption by implementing secure payment options and optimizing workflows based on user research.