• Spearheaded design for the company's restaurant and B2B/B2C e-commerce apps and agile product development

• Cultivated a 4-member design team, ensuring a unified design system across workflows.

• Championed agile processes, streamlining international team collaboration, and boosting delivery speeds.

• Supervised an international full-stack engineering team of 20, ensuring 93% on-time feature shipment and 80% decline in Eng QA cost.

• Participated in Appleʼs Tips UI/UX animation production & user educational content for iOS 15, iPadOS 15, watchOS 8, and macOS Monterey.

• Explored, researched and prototyped user education concepts for Appleʼs software and platforms.

• Launched a voice-based patient engagement service, enhancing patient-doctor communication.

• Orchestrated the complete user journey, attaining over 80% user satisfaction.

• Collaborated with a sophisticated design and marketing team to deliver branding, digital marketing, printing, motion graphics, web, and UX design projects.

• Successfully completed creative projects for multiple clients such as USC and CalState LA, ensuring high-quality deliverables.

• Proposed UI/UX improvement projects for the US Department of Education, demonstrating proactive problem-solving and innovation.