• Led end-to-end consumer onboarding and customer vehicle fulfillment experiences across app and web for the US plus 40+ international markets and Tesla for Business enterprise products

• Spearheaded design for captive finance, payment solutions, and insurance products, streamlining tools for internal agents and improving operational efficiency

• Expanded scope to include employee experience platforms, driving workflow enhancements that improved productivity and user satisfaction for internal teams

• Partnered with cross-functional teams to refine enterprise product design processes, fostering innovation and scalability

• Delivered high-impact design solutions across multiple initiatives, balancing tight deadlines with stakeholder alignment to meet diverse business goals

• Design lead for e-commerce and payment experiences across four products, serving the U.S. and 15 international markets

• Achieved significant business impact: exceeded revenue targets by 82% in 2020 and surpassed annual revenue goals by 104% by Q2 2021

• Owned the end-to-end design process, driving strategic decisions, resolving design challenges, and collaborating with developers to enhance conversion rates and reduce chargeback

• Translated UX concepts into functional and visually compelling designs, focusing on subscription e-commerce models, user onboarding, payment flows, and cancellation funnels

• Contributed to design strategy, roadmap planning, and team growth by collaborating with PMs, engineers, researchers, and other designers

• Brainstormed and conceptualized the e-commerce user-centered task flows and scenarios

• Mapped user journeys end-to-end with user flows, wireframes and prototypes

• Designed aesthetic visual designs that leverage overall user experiences

• Restructured key user flows to improve company product’s overall information architecture

• Partnered with CEO, engineer and other team members for strategic decisions

• Collaborated with team members to oversee the products and marketing campaigns

• Designed internal educational and training materials for 4 beauty brands: Marc Jacob Beauty, BITE, KVD Beauty, OLEHENRIKSEN

• Conceptualized ideas into a story-telling experience for various purposes

• Updated and defined current design standards

• Supported different departments and Creative Director by providing creative solutions and design layouts that meet business objectives

• Leveraged design products, including in-store, advertising collateral, and digital assets

• Supported Creative Director and team in reviewing final production stages prior to releasing to vendor/publication

• Collaborated in all projects with Architects and PM

• Created aesthetic design elements and ensure cohesiveness across projects while delivering

a clear message

• Developed and design visual products presentable to clients/public

• Created and define design standard guidelines

• Monitored company website and UI/UX for all graphic products