# Tamour Khan > Product Design Leader | User Experience | GenAI | Conversational UI | UX Designer | CX Location: San Francisco, California, United States Profile: https://flows.cv/tamour As a Design Leader with over 15 years of crafting user-centric solutions, I've found that the secret to impactful design lies in understanding user needs at a deeper level. Whether pioneering UX for SaaS platforms or integrating AI in design processes, my journey has been about pushing boundaries to create intuitive and delightful user experiences. My professional narrative is shaped by collaborating with cross-functional teams and transforming challenges into opportunities for innovation. Competencies: design systems, conversational UI, AI design, UX design, enterprise/SaaS, connected services, product strategy, creative problem solving, design craft, executive influence, cross-functional team building, design management, design operations, content management systems, developer tools, AI/ML tools, artificial intelligence, UX research, player/coach leadership, pharma, biotech, regulated industries, generative AI, genAI ## Work Experience ### Senior Director, Experience Design @ Genentech Jan 2025 – Present | San Francisco, California, United States ### Director of User Experience @ Intel Corporation Jan 2022 – Jan 2025 | San Francisco Bay Area - Drive end-to-end experience design across a wide range of Intel digital products including AI/ML tools, healthcare applications, SaaS tools, developer experiences, campaigns, events and partner channels. - Collaborate with internal and external executives, senior directors, product leaders, and engineering leadership to drive strategy and ensure seamless flows from design to implementation. - Lead and coach team of managers, designers, front end developers, strategists and researchers to deliver high-impact projects and products. - Deliver AI driven customer support tools, generative AI search features and AI based marketing experiences. - Guide UI component development and oversee technical integration from design tools (ex. Figma, Sketch, Zeplin, etc) for seamless collaboration between design and development teams. - Own & maintain global Intel design system, pattern library, documentation and component libraries, brand expression and front-end code standards. - Evangelize accessibility compliance & inclusive design principles across teams. ### User Experience Manager @ Intel Corporation Jan 2017 – Jan 2022 | San Francisco Managed and continuously evolved the user experience & design of Intel.com and SaaS products. Optimized experiences for fintech, AI, pharma, healthcare and gaming audiences. Applied a methodical, data driven approach to the UX process and strive for simplicity for our customers and partners. To accomplish our far reaching goals, I: - Created, maintained and evangelized a design system & pattern library that was leveraged by global teams to build user-centered digital experiences. Managed the creative process from strategy & design requirements, to wireframes, prototypes, visual design and development. - Collaborated with product, engineering, marketing, demand generation, GEO product leads, senior leaders and analytics teams to solve user needs while also achieving organization objectives. Optimized user journeys to help users find desired information and usher potential customers to OEMs or appropriate sales connections. - Applied sound strategy, user research (quantitative and qualitative), data & insights to gain buy in from senior management, partners, and cross-departmental teams. - Worked closely with engineering teams on full development process from agile story creation to UAT to QA and through launch in CMS. - Managed vender and agency relationships. Engaged in ongoing platform management, contract negotiations, technology evaluations and RFP processes. - Hands-on knowledge of full web technology stack. Extensive experience with content management systems, publishing processes, and optimal system configurations. ### Senior Designer @ Intel Corporation Jan 2014 – Jan 2017 | San Francisco Designed multi-channel experiences that delighted users and advanced Intel's goal of enriching the lives of every person on Earth. Worked closely with business stakeholders, external design partners, and agile front/back end development teams to take innovative web, mobile, and social projects from inception to launch. Created user flows, wireframes, prototypes, usability studies, UI specs, etc. Solve complex problems at a global scale and for a diverse set of B2B users. ### UX Designer @ Intel Corporation Jan 2013 – Jan 2014 | Portland, Oregon, United States ### UX Design Lead @ PwC Jan 2009 – Jan 2013 | Miami, Florida, United States Conceptualized and designed end-to-end experiences for cross-device digital experiences. Applied a user-centered data driven approach to create innovative solutions for clients across pharma, healthcare, fintech, enterprise SaaS, hospitality, healthcare, and retail verticals. Responsible for implementation and execution of full UX design processes including user research, personas, competitive audits, task flows, site maps, information architecture, wireframes, prototyping, a/b testing, design systems and documentation. ### Digital Strategist @ Collective Clicks (SapientNitro) Jan 2008 – Jan 2009 | Miami, Florida, United States Led digital strategy and UX design for eCommerce clients, optimizing experiences across social, SEO, SEM, and affiliate channels. Designed and optimized campaign landing pages, maximizing lead generation and conversion for B2B/B2C clients. ### Product Designer @ Pervasa, Inc. Jan 2008 – Jan 2008 Researched middleware IoT applications and designed prototypes and final design for Pervasa’s signature product line, the Atlas ZigBee Communication Module. ## Education ### Master of Science in Entrepreneurship University of Florida - Warrington College of Business ### Bachelor's degree University of Florida ## Contact & Social - LinkedIn: https://linkedin.com/in/tamourkhan --- Source: https://flows.cv/tamour JSON Resume: https://flows.cv/tamour/resume.json Last updated: 2026-04-13