Gathered quantitative and qualitative data to identify user needs and make informed decisions to redefine designs. Conduct user interviews, market analysis, surveys, and usability testing

Communicate and present design concepts to cross-functional teams and stakeholders using storyboards, user flows, sitemaps, and annotated wireframes

Turn product requirements into user-centered solutions that meet the needs of both the users and the business

Actively participate in frequent critique sessions providing and receiving feedback to improve design concepts

Guided students through challenging exercises and helped debug code lines

Reviewed students' projects and provided clear, constructive feedback

Redesigned the campaign’s website including updating content and adding new features to increase traffic

Created targeted content using data analytics and measurements from social media and the campaign’s website

Directed various digital outreach programs/platforms

Secured website using Google Project Shield resulting in zero DDoS attacks

Secured network, devices, and accounts of all staffers from external threats and constantly monitored for unusual behavior