# Tanmay Shah

> Sr. Software Engineer (Tech Lead) | AI Systems & Backend | Generative AI Agents | Intuit

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/tanmayshah

Senior Software Engineer and tech lead focused on building reliable, large-scale AI systems in production.

I operate at staff-level scope, owning system architecture, cross-team execution, and long-term technical direction for AI platforms.

I’ve led backend architecture for generative AI assistants used by millions, working on AI automation, persistent memory systems, orchestration engines, and highly available distributed services. My work has driven measurable impact, including 2× revenue growth, 25% MAU increase, and significant improvements in system latency and throughput.

I enjoy solving hard backend and infrastructure problems at the intersection of AI, scale, and reliability, especially in enterprise environments.

Always open to conversations around backend engineering, AI infrastructure, and AI agents at scale.

## Work Experience
### Engineering Lead – Generative AI Systems, Intuit Assist @ Intuit
Jan 2024 – Present
Led backend architecture for Intuit Assist, a generative AI assistant serving millions of SMBs, owning system design, scalability, and reliability.

- Led backend architecture for a generative AI assistant powering automated financial workflows for SMBs, driving 2× revenue impact, +20% ARPC, and +25% MAU growth.
- Built a persistent AI memory system storing millions of interactions with zero data loss and no latency degradation.
- Improved throughput 2.5× and reduced latency 40%, enhancing reliability across AI-driven services.
- Delivered multiple high-scale launches and complex migrations with 0 downtime and 0 Sev incidents.

### Senior Software Engineer @ Intuit
Jan 2022 – Present | Mountain View, California, United States
Led engineering efforts for Auto Account Reconciliation, driving 99+% accuracy in SMB banking transactions.

- Designed backend systems for Consent Management & Connection Deletion, improving data security.
- Modernized Intuit Data Exchange, increasing banking data refresh rates 6x.
- Led early AI adoption efforts within engineering, improving automation and data-driven insights across financial workflows.

### Software Engineer 2 @ Intuit
Jan 2020 – Jan 2022 | Mountain View
Developed AI-powered transaction categorization models, increasing accuracy by 8% and improving data processing pipelines for QuickBooks & Mint.

- Patent holder: Filed AI-based transaction categorization patent at USPTO.
- Designed ML-based NLP models to improve financial data processing.
- Led banking transaction categorization service, ensuring scalability.

### Software Engineering Intern in AI/ML @ Intuit
Jan 2019 – Jan 2019 | Greater San Diego Area
•	Worked on creating a new platform for improving the ease and efficiency of developing compliance apps for the Knowledge Engineering Team within Intuit Futures
•	Developed an IKS (Kubernetes) service to power the internal tools 
•	Improved the performance by 300% of Calc engine to make the calculations faster using the IKS service
•	Received a full time job offer to join as Software Engineer II at Intuit

### Graduate Teaching Assistant @ University of California, Riverside
Jan 2019 – Jan 2019
Worked as Teaching Assistant for the following subjects:
CS141 - Data Structures and Algorithms (Spring 2019)
CS130 -  Computer Graphics (Winter 2019)
CS010 - Introduction to Computer Science (Spring 2019)

### Machine Learning Intern @ Haptik
Jan 2018 – Jan 2018 | Mumbai Area, India
•	Developed an Open Chit Chat Module where users can chit-chat with their personal assistance 
•	Dataset of 1 million tuples of message-reply and machine learning models to find the best way to generate a reply to keep the bot conversational was created
•	Model deployed on 100+clients helped the company to become No.1 Personal Assistance App of India
•	Created Machine learning models like RNN, LSTM, LSA, Sent2Vec

### Summer Intern @ Anaek
Jan 2017 – Jan 2017 | Gurgaon, Haryana, India
•	Designed & developed chat based enterprise products on Slack; the bot helps user for invoice management with stripe payment integration
•	Documented features set and tech stack; interfaced with product managers to ship out the final product

### App Developer @ HandyHome Solutions Pvt.Ltd
Jan 2015 – Jan 2015 | Mumbai Area, India
•	Designed & developed an android based application that allows users to report maintenance requests
•	Created web services using SQLite that accepts users requests and sends it out to its respective vendors 
•	Received a Pre Placement Offer (PPO) to join as a full stack developer


## Education
### Master's degree in Computer Science
University of California, Riverside

### Bachelor of Technology in Computer Science
Nirma University


## Contact & Social
- LinkedIn: https://linkedin.com/in/tanmay-shah-150b56137

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Source: https://flows.cv/tanmayshah
JSON Resume: https://flows.cv/tanmayshah/resume.json
Last updated: 2026-03-29