# Tanuj Sharma > Tech Admin,Services @ Compass Group / Chartwells Higher Ed Location: San Francisco Bay Area, United States Profile: https://flows.cv/tanuj Hello! I'm Tanuj, an inquisitive UX and content Designer with a passion for crafting seamless experiences that delight users. My UX journey has taken me across diverse domains, from EdTech and Sports Tech to the Food Industry. I leverage my background in computer science and marketing, along with my recent graduate studies in research psychology and human-computer interaction, to bridge the gap between business goals and user needs. I advocate for both businesses and users, evidenced by my track record of boosting customer satisfaction and retention through strategic product and content design. My favorite UX tools include content audits, heuristic evaluations, qualitative data analysis, surveys, and prototyping. I'm particularly drawn to opportunities where I can collaborate with diverse teams across the product design lifecycle, using my research-driven insights to craft exceptional user experiences. I have gained invaluable hands-on experience through experiences at leading companies, contributing significantly to my professional growth and achievements. I love connecting with new people! Feel free to email me at: tanujsharma42@gmail.com if you'd like to chat! ## Work Experience ### Tech Admin, Service Design @ Compass Group USA Jan 2025 – Present ### UX Supervisor @ Chartwells Higher Education Dining Services Jan 2025 – Jan 2025 | San Jose, California, United States ### UX Assistant @ Chartwells Higher Education Dining Services Jan 2023 – Jan 2025 | San Jose, California, United States ### UI Manager and Technology Supervisor @ Chartwells Higher Education Dining Services Jan 2023 – Jan 2023 | San Jose, California, United States • Engaging in stakeholder communication to implement data-driven decisions for defining Workstation User Interface Design and prototypes for 50 Point of Sale systems. • Made intuitive UI designs mockups focusing on unique use case scenarios and published them for 36 web-based systems on cost centers. • Administrating the assembly and configuration of 33 kiosks running the Oracle MicrOS systems. • Building and managing 12 corresponding sitemaps keeping clear communication and accessibility standards within menus, buttons, and CTAs in check. • Improved workstation user interface information architecture to reduce service interaction time by 35%. ### IT Operations Intern @ Chartwells Higher Education Dining Services Jan 2022 – Jan 2022 | San Jose, California, United States • Reporting to the Director of Operations (DOO) and Resident District Manager at San Jose State for UI management & IT operational activities. • Consulting for Customer-facing experiences for the workstation interfaces. • Administrating the assembly and configuration of kiosks running the Oracle MicrOS systems. • Assessing and building workstation UX architectures and managing their corresponding catalogs for central delivery. ### Product / Content Designer @ Hudl Jan 2022 – Jan 2022 | San Jose, California, United States • Audited Team1Sports (Android TV), Focus Camera (Mobile) and Production Truck (Desktop) broadcasting platforms. • Revamped Production Truck experience - a recent merger product through design analysis, pattern standardization, content considerations and lo-fi prototyping. • Drafted usability test sessions for a tripod camera test for effortless user onboarding. • Improved Customer product satisfaction by 47% with a comprehensive content audit by optimizing configuration guide page copy, navigation hierarchy, and assistive copy. • Helped Blueframe and Hudl teams seamlessly communicate with each other by laying the groundwork for blueframe's product portfolio that was recently brought under Hudl's product portfolio. ### UX / Content Designer @ ProCreator - UX Design Agency Jan 2020 – Jan 2021 | Mumbai, Maharashtra, India •Helped increase active learners by 50,000+ through streamlining course directories and discipline homepage for subtopics. •Improvised information categorization and architecture for 20 UX design discipline based courses on the learning portal. •Lead a team of 4 designers and published content tone and style guidelines for efficient team onboarding. •Proposed experience, microscopy, and engagement enhancements through active heuristic evaluations and competitor analysis toward existing e-learning practices. ### Content Strategist @ Cubic Digital Jan 2019 – Jan 2021 | Ahmedabad Area, India •Generated 500,000+ social media impressions on client websites by publishing blogs and guides for over 10 categories ranging from design and travel to lifestyle and technology.
 •Increased daily traffic by 25% by executing a plan to release series content and formulating according to SEO trends . •Helped foster global connections in developing countries. •Prepared and executed an editorial calendar within a team of 5 content writers ensuring web scraping for relevant content. ### Product Designer @ GoGermsGo Jan 2020 – Jan 2021 | Ahmedabad, Gujarat, India • Worked alongside developers, product managers and Stakeholder to understand, define and propose a product definition. • Reworked the Information architecture and product organization page of the eCommerce website shipping brand products. In addition, my responsibilities included the creation of wireframes, prototyping and visual design. • Managed internal style guides and implemented new design ideas for the GoGermsGo brand ### Blogger @ FAB Advertising Firm Jan 2019 – Jan 2019 | Ahmedabad Area, India • Proposed the startup firm build up the initial content strategy. • Helped set the information architecture for the blogging website. • Initiated the content creation process on the blogs. ### Digital Strategist @ Tuzzin Infotech Private Limited Jan 2019 – Jan 2019 | Ahmedabad Area, India • Analyzing market trends • Preparing market launch drafts. • Building social media marketing strategies for a business search engine. ## Education ### Master of Science - MS in Human Factors & Ergonomics (Emphasis: Human Computer Interaction) San José State University Jan 2021 – Jan 2023 ### Bachelor of Technology - B.Tech in Computer Science (Specialization: Mobile Applications) Ganpat University Jan 2017 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/thecreativeflux - Portfolio: https://thecreativeflux.me --- Source: https://flows.cv/tanuj JSON Resume: https://flows.cv/tanuj/resume.json Last updated: 2026-03-25