Improved documentation and remedial measures implementations resulting in raising customer retention.

Ensured clients’ satisfaction by ensuring accuracy and completeness of records for million dollars companies.

Researched the reproductive health of women by using Python to analyze large experimental data of model organisms biweekly.

Increased research productivity by 12% by refining and aggregating the team’s microbiology protocols and procedures.

Mentored entry-level professionals with microbiology techniques to aid in the completion of independent research studies.