# Ted L. > Senior Product Designer @ Upstart – Passionate, Empathetic, Delightfully Detailed | Past: Google, Capital One, Kaiser Permanente, 10+ Startups Location: San Francisco, California, United States Profile: https://flows.cv/tedl Product and User Experience Designer providing solutions for Bay Area startups, small and medium businesses, and large corporations like Capital One, Kaiser Permanente, and Google. I help companies build empathy for their customers – and create habit-forming solutions that delight. Specializing in: • Collaboratively designing with teams, stakeholders and users • Brainstorming, wireframing, and low- to high-fidelity interactive prototyping • Auditing user interaction patterns across platforms • Conducting qualitative and quantitative usability research Highlights: • User Experience Lead for Redshift's Kaiser Permanente account, creating the future of healthcare on mobile and desktop. Led teams of 3-6 through our end-to-end design process, including integration with stakeholder/strategy meetings and a rich integration of research and testing. • UX and Visual designer on Google core account. Created user flows, mockups and pixel-perfect interfaces for desktop and mobile products. Designed front end interfaces with specs, mobile and tablet interfaces, email marketing & presentations. • Helped local non-profit organizations, schools and individuals to make the world a better experience. Tools: Adobe Creative Cloud, Photoshop, Illustrator, Sketch, Omnigraffle, HTML5, CSS, Final Cut Pro, Motion, Ableton Live, and plentiful whiteboarding/post-its. ## Work Experience ### Senior Product Designer @ Upstart Jan 2024 – Present | San Francisco Bay Area ### Head of Design @ Ted Levine UX & Visual Design Jan 2009 – Present | San Francisco Bay Area Experienced Senior Designer developing next-gen mobile and desktop experiences for startups and corporations, delivering on: • Leading information architecture and user interface development from the ground-up • Rapid wireframing, flowmapping, and creating interactive prototypes for mobile and desktop interfaces • Defining and auditing interaction systems and conducting real-world research Example projects include: • UX Architect & Interface designer for publicly-launched Dwelo, the smart apartment platform for property managers and residents to control and manage their homes at scale. • Founding Lead Designer for MobileCoin, the privacy-first payment platform, including establishing their newest app Moby, establishing the design and specs for our payment integration in leading messaging platform Signal, and creating the design system and components for web and mobile app. • Founding Designer and experience architect for Learnstream, the knowledge curation and sharing platform, including flow maps, wireframes, design system and coded microinteractions. • Branding, Content strategy, , visual identity, branding, and content strategy for 5x leaders in biotech and financial services, including VersoFinancial.com and Calithera.com. ### Senior UX Strategist @ Climate Jan 2022 – Jan 2023 | San Francisco, California, United States Core member of the Product User Experience Strategy & Research team, influencing Climate DFS’s business strategy and FieldView product development direction • Defined research projects’ scope, recruitment screening criteria and process, interview discussion guide, and created research activity materials for remote moderated co-creation sessions • Performed industry pattern analyses competitors and broad-scope analogous consumer and B2B platforms • Established our Team’s Figma Design system and continuously iterated as projects developed • Established department-wide reference documents (ready-to-use templates with integrated when, how, and why guidance text) use by the team to rapidly create and articulate our research and strategy across multiple customer segments: Service Blueprints, Jobs To Be Done JTBD Maps, Journey Maps, Moment Maps, Research-Narrated Wire Flows, Wireflow Maps, and research findings and project summary whitepapers • Led 7-week Figma instructional workshop, increasing competency levels for 8x teammates with guidance sessions, with hands-on activities for beginners and edge-case challenge exercises for advanced users ### Senior Product Designer @ Climate Jan 2019 – Jan 2021 | San Francisco Bay Area Sr Product Designer at Climate, a platform which analyzes real-time satellite imagery into data visualization and actionable insights for farmers globally. We're helping farmers sustainably improve their yield, enhance land and water efficiency, and manage increasing climate risks. • Designing consistent multi-channel solutions across our platform's 3x iOS apps, 2x iPad apps, 2x Android apps, and responsive webapps. (FieldView Yield Analysis, MarCom Management, Vehicle Fleet Data Sync) • Responsible for conceptualization, validation, design ideation, and documentation of UX and UI to launch features for precision planting agricultural operations (Advanced Imagery Global Rollout, Operation Reporting) • Conducting ongoing research with Growers, Farmers, Dealers and Agronomists (Climate.com, Next-Gen Platform, Next Gen Reporting) • Collaborating with our science and engineering teams to translate ML-based advanced analysis and mapping into features our farmers can use (FieldView App, Weather Tool) • Establishing a cross-platform design system, and team component library to improve Climate's design language and accelerate prototyping (FieldView Design System Data Tables, Global Navigation, User Settings) ### Senior UX Designer @ BOLD Jan 2018 – Jan 2019 | San Francisco Bay Area Senior UX Designer for BOLD’s mobile capabilities, producing improvements for our current shipping apps and leading our future-state initiatives. • Delivered new solutions and iterative improvements for our mobile app lineup, from inception to feature launch across iOS, Android, and our Responsive Web apps. • Led longterm future-state research and envisioning initiatives, defined our core mobile differentiation strategy. • Established our mobile apps design system which integrated our multiple sub-brands’ visual styles, while rolling out a brand-agnostic “white-label” library for rapid concept design and prototyping. ### Senior Product Design Manager @ Capital One Jan 2016 – Jan 2018 | San Francisco Senior UX Designer (IC) working in the National Small Business group. Worked with leadership, research, PM, and engineering to design new experiences for the New Account Opening and Member Migration flows. • Delivered mobile-first improvements to New Account flow, resulting in 350% faster completion time. • Collaborated with data analysts and engineering to identify and improve our online customer tools. • Launched national research testing program to evaluate prototypes with real customers on-site. • Created customer journey maps and system/process maps to drive a successful modernization of our New Account flow as an omnichannel service for our customers and ops/verifications team. ### User Experience Lead, Kaiser Permanente @ Redshift Digital, Inc. Jan 2015 – Jan 2016 | San Francisco Bay Area As the agency's UX Lead, I led a team of researchers, visual designers and engineers to create experiences for Kaiser Permanente's 10M user base. • I collaborated with key stakeholders and product managers to design, test, and iterate on our mobile-first products. • As a lead, I also ran the agency’s design talent hiring process, facilitated workshops on prototyping, and mentored my new teammates. • Winner of Fast Company’s Design Company of the Year – via Fast Company: “Kaiser Permanente’s overhauled website and app put an array of new features and thoughtful user experience at the fingertips of its more than 12 million members.” ### Product UX Designer @ Instaply, Inc. Jan 2015 – Jan 2015 | San Francisco Bay Area Instaply is a mobile and web customer support platform, enabling businesses to easily spin up multi-channel support for their website or app instantly. As the lead Product UX Designer, I led the research, iteration and implementation sprints with a team of iOS, Android and web engineers. Highlights include: • Developed the core UX & product rollout strategy for our web and mobile rollouts. • Directed an agile engineering team in rapid ideation and interactive prototyping sprints, yielding doubled time-to-deploy efficiency and delivering a richer product experience • Led worldwide testing with consumers, retailers and banks. Created new features and fixes that strengthened the platform’s access and commercial integration. ### Lead UX & Visual Designer @ Aura Network, Inc Jan 2014 – Jan 2015 | San Francisco Bay Area Aura is a mobile app that applies state-of-the-art social, sensor, and big data technologies to create a universal mobile art network. Our small team of four enabled me to lead all phases of the design process. Highlights include: •  Fully led the design from discovery research to App Store launch, defining design strategy, generating lo- to hi-fidelity interactive prototypes, and leading continuous pilot testing. •  Created core mobile app design dubbed ‘Art Universe’ with hyper-location awareness to connect observers to the art they’re nearby, displaying art knowledge cards. •  Defined information model to yield digestible knowledge cards and interactive data visualizations using institution databases and crowd-sourced entries from within the app by users. ### Interaction Designer, AdWords (via SolutionSet) @ Google Jan 2012 – Jan 2014 | San Francisco Bay Area Working with Google engineering and strategy teams, I led the redesign of the AdWords interface and Google Now recommendation feed cards. Additionally, I created 20+ email campaigns for AdWords customers, from newbie to our highest-tier clients, with an agency creative team. Highlights include: • Developed and produced prototypes and UX flows, created UI specification documents, and led educational lectures on integrating motion into UI. • Created next-gen mobile and web-based interfaces for core products. • Led educational lectures, video and photo shoots, post-production, and motion graphics. ### Technology Teacher & Assistant at The Urban School of San Francisco @ The Urban School of San Francisco Jan 2008 – Jan 2011 Presented and assisted lectures for teachers and students on incorporating creative audio/visual applications in classes. Topics included interactive teaching with SmartBoard, useful web apps, and the Adobe design suite. ## Education ### Bachelors of Fine Arts (BFA) in Fine/Studio Arts, General California College of the Arts ## Contact & Social - LinkedIn: https://linkedin.com/in/tedlev - Portfolio: https://www.tedlev.com --- Source: https://flows.cv/tedl JSON Resume: https://flows.cv/tedl/resume.json Last updated: 2026-04-13