Worked on Cisco SocialMiner: a social media customer care web-app. Contributions include implementing REST-based services and runtime for various components, such as XMPP Chat, RSS/Push Feed, Notification, default search capability of SocialMiner data using Apache Solr and Facebook integration.
Worked on developing a performance test framework, and used it to fix performance and scalability issues in chat and feed subsystems.
Worked on Cisco CCE Web Setup and ActiveDirectory User Migration Tool.
Also participated in the CCBU hack-day efforts and implemented the following demos:
• Exposed a CCE Web Setup component as a REST service using Jersey framework.
• Used Jetty and Websockets for SocialMiner chat feature, instead of poll-based chat from agent-side.
• Used Scala to write SocialMiner end-to-end functional tests.
• Used Netty to implement a pull-notification scheme for SocialMiner.